京西テクノス List of Products and Services

Total Multi-Vendor Service acts as a service partner for various manufacturers, providing a range of skills from Kyosei engineers, primarily focused on after-sales service for products. From primary response at our 24/7 support center (call center) to field services with skilled engineers assigned from 15 locations nationwide, repair shops conducting pick-up repairs and inspections equivalent to manufacturer quality, and parts management centers that handle logistics for parts, demo units, and inspection items, we can comprehensively outsource after-sales service within Japan. In addition to providing requested services, we propose improvements to business flows and user interactions based on our experience handling various manufacturers' products. We contribute to enhancing product brands as a partner to manufacturers. 【Services Offered】 ■ Support Center (Call Center) ■ Field Service ■ Repair Shop ■ Parts Management Center *For more details, please refer to the PDF materials or feel free to contact us.

• Calibration and repair

"KLES" is a service that performs repairs, preventive maintenance, and redesigns as part of extending the life of important electronic devices that customers are about to give up on. As a professional group of Equipment Doctors, we are uniquely positioned to meet the diverse needs of our customers. You can trust us with the repair of electronic measuring instruments and industrial electronic devices, regardless of the manufacturer, even after their repair support has ended. 【Features】 ■ Extensive repair track record and high completion rate ■ Capable of diagnosing electronic devices from all manufacturers, regardless of whether their support has ended ■ Calibration is performed after repairing electronic measuring instruments, and a certificate of results is provided ■ We also propose preventive maintenance to prevent failures, deterioration diagnosis, and redesign of spare boards ■ Functional testing after repairs is possible for general-purpose equipment such as PLCs and servo amplifiers 【For those facing these issues】 ■ Devices are integrated into systems and need to be used for 20 to 30 years ■ They have aged, and no one is willing to take care of them ■ There are no replacement devices ■ Due to equipment registration, measurements can only be taken with this specific instrument, etc. *For more details, please download the PDF or feel free to contact us.

• Other services

At Kyōnishi Technos Co., Ltd., we offer calibration and repair services for measuring instruments and weighing devices. We support our customers' calibration management from both aspects of the largest calibration service in Japan and the repair technology for measuring instruments that we have cultivated over many years. If there is a deviation from specifications after calibration, repairs can be made through our in-house service 'KLES.' We will perform recalibration after repairs and deliver the instruments. Additionally, we provide calibration item management services for our customers' internal operations and entire factories. We manage calibration items and various documents on the cloud, allowing for reminders of calibration deadlines and order processing. 【Features】 ■ A wide calibration range accommodating 50,000 models ■ Significant reduction in effort and time by providing one-stop repair services for deviations from specifications ■ We also offer management packages for calibration equipment *For more details, please download the PDF or feel free to contact us.

• Other measurement, recording and measuring instruments

We offer "Kyosei Global Services," which provides Japan-quality services globally with short lead times and low costs. In "GRS (Global Repair Service)," we handle the repair of defective products from overseas at our bonded factory located in Kansai International Airport, as well as inspection and checking of imported products, and storage and management of service parts. Additionally, in "GCS (Global Calibration Service)," we provide stable service quality for the calibration of measuring instruments and weighing devices operating overseas. 【Strengths of Kyosei Global Services】 ■ Repairs and calibrations can be performed without customs clearance for equipment from overseas factories. ■ By handling services at a bonded factory, we significantly reduce the hassle, time, and costs associated with customs clearance and domestic transportation. ■ A "Ministry of Economy, Trade and Industry New Partnership Certified Business" focused on Japan Quality. *For more details, please download the PDF or feel free to contact us.

• Calibration and repair

KSSP (Kyoto West Service Solution Package) is a service that packages various management systems and engineering practices. We provide various management systems developed from service practices in the fields of healthcare, measurement, information and communication, and environment and energy. We offer real-time feedback on the progress of business that is constantly changing. By analyzing service history data, we achieve improvements in efficiency, increased customer satisfaction, and reflections in new product development. 【Proposal Examples】 ■ Call reception history management system + Support center ■ Schedule management system + Field service ■ Repair progress management system + Repair shop ■ Replacement parts management system + Parts center *For more details, please download the PDF or feel free to contact us.

• Process Control System

"Wi-VIS" is our proprietary IoT remote monitoring tool designed to monitor various equipment and facilities operating in factories, plants, and hospitals. By installing various sensors, it enables monitoring tailored to the equipment and site. Additionally, the collected data is continuously monitored at the support center within Kyosei Technos, and field engineers are assigned as needed to contribute to rapid recovery. The monitoring data is stored on a cloud server and can be accessed from PCs, smartphones, and other devices. Analyzing the monitoring data stored in the cloud also contributes to predictive maintenance. 【Features】 ■ Compatible with all types of sensors for monitoring ■ Support center monitors 24/7, ensuring rapid recovery of equipment ■ Predictive maintenance using accumulated data *For more details, please download the PDF or feel free to contact us.

• Other security and surveillance systems

"Attacker III" is a fault diagnosis tool that excels in various situations. It enables quick non-powered judgment of the quality of components during the implementation inspection process on production lines and in development design departments. Your engineers can swiftly determine the quality of components on circuit boards in the field. Additionally, it allows for easy identification of defective products in the final inspection process of component manufacturers. [Features] ■ Demonstrates power in fault diagnosis of mounted circuit boards ■ Capable of individual inspection of electronic components ■ Allows for operational verification of circuits in a non-powered state *For more details, please download the PDF or feel free to contact us.

• Defect Inspection Equipment

Our company provides total support for "One-Stop Mechatronics Development," covering everything from POC and proof-of-concept unit development to product commercialization in system development. We propose total system development that includes software, hardware, and precision mechanisms. We also manufacture and sell minimal fab equipment for semiconductor manufacturing and engage in new development. Please feel free to contact us if you have any requests. 【Process】 1. Product planning 2. Proof-of-concept unit production: Software/control circuits/structure and mechanisms 3. Mass production prototype: Production technology/mass production support/standards and approvals 4. Mass production: Maintenance/service *For more details, please download the PDF or feel free to contact us.

• Embedded system design service

We offer the "KYOSAI TECHNOS Education Service," which utilizes our unique human resource development know-how to provide a "learning environment" that nurtures "human resources" that enhance corporate value. We provide a unique educational style that leverages the know-how gained from training many engineers. Additionally, we customize training materials according to your needs through hands-on training using actual equipment, ensuring we always deliver the most suitable education. [Features] ■ Customized educational content specifically for your company ■ Expertise infused from specialists with field experience ■ Hands-on training using a wealth of actual equipment *For more details, please download the PDF or feel free to contact us.

• Vocational Training/Technical School