Hmcomm List of Products and Services

"ZMEETING" is an AI meeting minutes creation tool that allows anyone to easily create automatic minutes as long as they have a computer, without the need for complicated settings. By passing the meeting audio through our emotion recognition engine, we can recognize the atmosphere (emotions) of the meeting, which is effective for meeting analysis. (Available only in MEDIUM and LARGE plans) Additionally, our patented technology, based on unique audio processing technology, realizes "visualization of meetings" based on automatic minutes creation. The speech recognition rate is over 90%, contributing to smooth minutes creation. [Reasons to Choose Us] ■ Speech Recognition Accuracy: Speech recognition rate is over 90% ■ Cost-effectiveness: Not only does AI minutes creation reduce costs, but the contracted time can also be shared among everyone ■ Security: Strong security features protect internal information *For more details, please download the PDF or feel free to contact us.

• Corporate information portal/groupware
• Other operation management software
• Other information systems

"FAST-D" is a technology that extracts various sound features and analyzes them using machine learning techniques, serving as an abnormal sound detection solution that addresses the analysis of non-verbal sounds in general. By enabling semi-automatic generation of learning models, it achieves the creation of learning models in a short time frame. If you wish to perform complex processes such as machine stoppage or alarm triggering, it is also possible to integrate abnormal detection functions into your business applications through API collaboration. 【Features】 ■ Capable of creating, retraining, and managing learning models for "AI abnormal sound detection" ■ Can be performed automatically ■ It is not always necessary to conduct a proof-of-concept experiment ■ Utilizes machine learning algorithms based on our expertise ■ Allows for the implementation of abnormal sound detection in the field in a shorter period *For more details, please refer to the PDF document or feel free to contact us.

• Software (middle, driver, security, etc.)

"VContact" is a system that recognizes customer voices in real-time, transcribing conversations between operators and customers into text displayed on a monitor. It also automatically displays FAQs and generates summaries and FAQs after the conversation ends. We offer two implementation methods: an "on-premises" version that can be integrated into your system environment, and a "cloud" version built on AWS. It captures packets from the PBX, performs real-time voice recognition, and comes equipped with highly demanded features as standard. 【Features】 ■Improves operator efficiency ■Enhances response quality ■Analyzes customer feedback *For more details, please refer to the PDF document or feel free to contact us.

• Software (middle, driver, security, etc.)

"Terry" is an AI operator that responds to phone calls 24/7, converting the content of received calls (customer name, callback phone number, and inquiry) into text using Hmcomm's proprietary voice recognition technology. Not only does it provide simple responses like a phone operator, but by customizing it, the AI can also handle complex operations such as order taking for e-commerce in call centers. 【Features】 ■ Increased customer satisfaction through high-quality responses ■ Improved operational efficiency through automated responses and text conversion ■ Prevention of lost opportunities by operating 24/7, 365 days a year *For more details, please refer to the PDF document or feel free to contact us.

• Other PCs and OA equipment
• Software (middle, driver, security, etc.)

The abnormal sound detection platform service reduces various risks through AI abnormal sound detection. By predicting risks through changes in sound and preventing them in advance, management quality is improved. It can also address labor shortages and production yield issues. 【Usage Scenarios】 ■ Preventing failures in automotive motor drive systems ■ Supporting the protection, safety, and disaster prevention for vulnerable individuals ■ Preventing failures and enabling early response for machinery and manufacturing equipment *For more details, please contact us or download the PDF materials to view.

• Other services