software

モビルス

EstablishmentSeptember 2011
number of employees89
addressTokyo/Minato-ku/15th Floor, Hamamatsucho Building, 1-1, Shibaura 1-chome
phone03-6417-9523
last updated：
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モビルス List of Products and Services

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Chat Support System "MobiAgent"

A chatbot tool optimized for contact center operations with automated response capabilities.

mobiAgent is a chat support system for contact centers that realizes the optimal work share between artificial intelligence and operators. With comprehensive operator support features, KPI and statistical management functions, and system integration such as CRM connections, it provides advanced chat support that enhances customer satisfaction. 【Features】 ■ Flexible customer interfaces such as Web/LINE ■ Expandability through integration with artificial intelligence (AI) and FAQ/CRM systems ■ Comprehensive monitoring and reporting functions ■ Hybrid operation of chatbots and human support ■ High system stability that meets carrier-grade standards *For more details, please feel free to contact us.

  • Other operation management software

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