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In this seminar, Sompo Japan Insurance Inc. will utilize "Text Mining × AI" to explore how we engage with customer feedback and connect it to company-wide deployment and business improvement. We will introduce the challenges and specific case studies related to this effort. Our company will delve into the "solution points" that support organizational penetration. ＼＼Exclusive for participants! Three luxurious benefits ／ ／ 【Benefit 1: Participation Benefit】Distribution of a data utilization support program 【Benefit 2: Limited to 10 companies】Free analysis of actual data 【Benefit 3: Limited to 5 companies】Free individual design of a data utilization support plan *Please note that some benefits may be subject to change. If you want to gain practical tips on transforming VOC into corporate strength using AI and LLM, please join us. <Recommended for> • Those who want to utilize customer feedback (VOC) to drive improvements across the organization • Those who want to promote customer response and business improvement with compliance in mind • Those in planning and promotion departments working on improving customer satisfaction and business quality • Those who want to learn about the business applications of generative AI and text mining