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The outbreak of the novel coronavirus has made long-term growth for companies an important issue. As a result, some companies are strengthening their ESG initiatives, but there are still few that incorporate ESG perspectives into their business trips. With the declaration of a state of emergency, there has been a request to refrain from traveling across prefectures, and many tasks that were previously carried out through business trips have transitioned to web conferences. On the other hand, it has become clear that there are tasks that cannot be performed without going on business trips, and it seems that companies are starting to consider the division of roles between web conferences and business trips. *For more details on the column, please refer to the related link. For more information, please check the PDF materials or feel free to contact us.*

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As of early June 2020, the state of emergency in Japan has been lifted, and measures to ease travel restrictions are progressing, including the presentation of a roadmap. Many companies have imposed travel restrictions for several months since the beginning of the year, resulting in a significant decrease in business trips, with some companies experiencing zero travel opportunities during the restriction period. With the easing of travel restrictions, a recovery in the number of business trips is expected; however, it is anticipated that the volume of these trips will trend downward in the future. *For more details on the column, please refer to the related links. For more information, please check the PDF materials or feel free to contact us.*

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The obligation to consider employee safety and business travel are inseparable. There are various risks both domestically and internationally, such as terrorism, incidents, accidents, and virus risks. However, the impact of the novel coronavirus since early 2020 has been significant, leading to a sharp increase in awareness of safety obligations. Many companies had already imposed travel restrictions even before the declaration of a state of emergency, and the "consideration for employee safety" has become evident in various situations. *For more details on the column, please refer to the related link. For further information, please check the PDF document or feel free to contact us.*

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ESG and SDGs are currently attracting attention in every industry, but what kind of initiatives are being undertaken? Business trips, which are essential for companies, are also deeply connected to these social issues. From an environmental perspective, the large amount of CO2 emissions from business trips is highlighted as a social issue. *For more detailed information, you can view the related links. Please refer to the PDF materials or feel free to contact us for more information.*

• Other operation management software

Digital transformation (DX) is a hot topic across various industries, and it is also becoming increasingly evident in corporate travel management. The most noticeable change is the online booking of travel arrangements. The adoption of online booking tools for employees' domestic and international trips is on the rise. Additionally, many are aware of the emergence of systems like Concur, which manage not only arrangements but also applications, approvals, and reimbursements in a seamless manner. *For more details on this column, please refer to the related links. For further information, please check the PDF materials or feel free to contact us.*

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Sustainable travel and sustainable tourism are gaining attention in the tourism industry. In an era where traveling domestically and internationally has become more accessible, both tourists and tourist destinations are now seeking sustainability. In 2020, the tourism industry suffered a severe blow due to the coronavirus pandemic, but as we move towards the post-COVID era, the importance of the SDGs (Sustainable Development Goals) is increasing in the process of recovery. *For more details on the column, please refer to the related links. For more information, please check the PDF document or feel free to contact us.*

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As of June 2020, inter-prefectural travel is possible within the country, and some international flights are showing signs of recovery, gradually creating an environment for business trips to resume. However, it is not possible to conduct business trips with the same mindset as before COVID-19. Not only the travelers themselves but also the managers sending them and the families of the travelers are clearly seeking assurances that they can travel safely and healthily. Of course, safety and health during business trips have always been important points, but now, in the post-COVID-19 era, these issues have become more pronounced. *For more details, you can view the related links. For more information, please refer to the PDF materials or feel free to contact us.*

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As of August 2020, it is true that we have not yet fully emerged from the world described as "with COVID-19," but we are gradually seeing signs of recovery in both domestic and international business trips. The way we conduct business trips will no longer be the same as before. For example, the situation regarding entry and exit for international travel has changed dramatically. Each country, city, and airport may have different responses at a very detailed level. In urban areas, there may also be restrictions on going out or quarantine measures in place. It is necessary to adapt to the various measures implemented by airlines and other transportation providers, such as airplanes and shinkansen, for business travel. The same can be said for local hotels. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.

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In 2020, the coronavirus spread globally, and realistically, both domestic and international business trips became impossible for a while. The time spent under travel restrictions has certainly led to changes in the mindset of both travelers and managers. Moving forward, creating a sustainable framework for business trips will become a necessary requirement. *For more details on the column, you can view it through the related link. For more information, please refer to the PDF document or feel free to contact us.*

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This time, I will discuss the deep connection between SDGs and business trips. The year 2020 saw a dramatic change in how we interact with the world due to the global outbreak of the novel coronavirus. Attention has been drawn to the impact this virus has had on the SDGs. The SDGs, adopted at the United Nations Summit in 2015, are "Sustainable Development Goals" aimed at solving social issues such as poverty, environmental problems, and health issues by the year 2030. The outbreak of the novel coronavirus has brought significant attention to hygiene issues, in addition to the increase in unemployment and environmental problems. *For more details on the column, you can view the related links. For more information, please refer to the PDF document or feel free to contact us.

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SAF refers to aviation fuel produced from sustainable sources with low CO2 emissions. According to the International Air Transport Association (IATA), SAF is said to be capable of reducing emissions by up to 80% over its entire lifecycle. IATA has set a vision to support the long-term climate goals of the aviation industry and to increase the commercial use of SAF, with over 250,000 flights utilizing SAF since 2016. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

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Resilience is a term that can be translated as "recovery power," "restorative power," or "elasticity." Originally used in fields such as physics and ecology, it is also employed in psychology as "the ability to bounce back from stress." In 2021, as people around the world are fighting against the significant adversary of the coronavirus, this concept has gained attention, and the phrase "enhancing the resilience of companies (organizations)" has become more commonly heard. *For more detailed information, you can view the related links. For further details, please refer to the PDF materials or feel free to contact us.*

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Are you familiar with "workation," which combines work and vacation? It refers to working in resorts or tourist destinations, and its popularity has increased due to the rise of telecommuting during the COVID-19 pandemic. Workations can be broadly divided into two types based on the primary purpose: "vacation" or "work." When the main focus is on vacation, it offers the advantage of making it easier for busy individuals to take time off. *For more details on the column, you can view it through the related link. For more information, please refer to the PDF document or feel free to contact us.*

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When the first state of emergency was lifted, there was a gradual movement to resume domestic business trips, but no companies fully lifted the ban on international travel. "Necessary business trips" required internal approval, and many companies implemented measures such as refraining from trips to areas with widespread infections. The points of confusion here were the criteria for what constitutes a "necessary business trip," who should make that judgment, and what areas are considered "regions with widespread infections." As of April 2021, in addition to these challenges, the central management of information gathering has become increasingly important. *For more details on the column, please refer to the related links. For further information, please check the PDF materials or feel free to contact us.*

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For companies that introduced online booking tools during the period of heavy business trips in 2018 and 2019, many of the expected benefits included "cost reduction through policy control," "improved operational efficiency leveraging online characteristics," and "integration with expense systems." There are indeed voices saying that the use of online booking tools has become limited as business trips have decreased, but it is precisely during times like these that there are still situations where online booking tools can be utilized. One such situation is "safety measures for overseas business trips conducted through online booking tools." *For more details on the column, you can view it through the related link. For more information, please refer to the PDF materials or feel free to contact us.*

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Vaccination is progressing gradually, and workplace vaccinations are also starting to be implemented within companies, so the time for resuming business trips may be approaching little by little. The number of countries that are conditionally allowing entry from Japan is gradually increasing, but restrictions and unique rules from various countries and airlines continue to change. Moreover, because vaccination has advanced, some countries have begun to implement measures that do not allow entry for foreigners who are not vaccinated. *For more details on the column, please refer to the related link. For more information, please see the PDF document or feel free to contact us.

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As of October 2022, with various countries, including Japan, easing entry and exit restrictions, there is a growing trend in overseas business trips among companies. The perspective on travel management changes with the times, but in 2019, when global travel was thriving, many companies focused on "reducing travel costs" and "shifting to online" solutions. So, after experiencing zero overseas business trips for two years, what should we focus on in our travel management now? We will select and explain five key management aspects to pay particular attention to. *For detailed content of the column, please refer to the related links. For more information, please check the PDF materials or feel free to contact us.*

• Other information systems

Until now, managing overseas business trips has faced many challenges, including the ever-increasing costs of airline tickets and hotels, the heightened importance of employee safety management due to COVID-19, the need for efficiency in travel arrangement operations, and improvements in usability. To address these challenges, many companies find it difficult to make progress quickly, as it may require consolidating travel agencies into one or incurring significant costs for systemization. The solution to these issues is a new overseas business trip management system called the "Smart Travel System." *For more details, please refer to the related links. For further information, please check the PDF materials or feel free to contact us.*

• Workflow System

Japan, where we live, is originally known as a disaster-prone country, and it continues to experience frequent disasters. Recently, the occurrence of heavy rainfall has significantly increased, leading to a rising trend in landslides as well. According to predictions by the Earthquake Research Committee of the Headquarters for Earthquake Research Promotion, the probability of a Nankai Trough earthquake occurring within the next 30 years is estimated to be around 70-80%. There are concerns that the frequency and severity of such natural disasters will continue to rise. In these daily circumstances, companies are increasingly required to respond quickly by capturing information about events occurring in their surroundings and collaborating with local representatives to ensure the safety of their own operations and suppliers. *For more details on the column, please refer to the related links. For further information, please view the PDF document or feel free to contact us.*

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Online arrangements for overseas business trips, such as international airline tickets and hotels, are made using online booking tools. Many companies implemented these tools during the busy business travel periods of 2018 and 2019, and it was a time when our top representatives frequently provided support for the introduction of online booking tools. Now, after experiencing the impact of the COVID-19 shock that began in early 2020, what is the current state of online booking tools? *For more details, you can view the related links. Please refer to the PDF materials or feel free to contact us for more information.*

• Server monitoring and network management tools

We provide support services for the online management of business trips, which many companies are beginning to implement. We offer speedy reforms to enable true digital transformation (DX). Please feel free to contact us if you have any requests. 【Objectives and Goals】 ■ Selection of suitable Online Booking Tools (OBT) ■ Effect measurement ■ Improvement of traveler satisfaction ■ Success in implementation and operation ■ Efficiency including approval and settlement *For more details, please download the PDF or contact us.

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