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クラウドエンジン

addressHokkaido/Sapporo-shi Chuo-ku/2nd Floor, Horio Building, 16 Nan-nijō Higashi 2-chome
phone050-3623-5369
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last updated:Oct 16, 2025
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クラウドエンジン List of News Articles

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  • Publication year : 2025

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Telephone reception.png

How to receive calls on multiple smartphones.

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★Do you have these concerns with your company's or store's phone reception? Are you having trouble receiving orders or reservation calls on a single landline phone? In jobs where staff are scattered across the store, delivery locations, and other places, are only those in the office overwhelmed with handling calls? - There has been an increase in missed customer calls - Only one staff member can take calls - Unable to handle calls during business hours or while providing services - Worried about lost opportunities - There is only one phone for the store, making it difficult to share - There are times when no one is in the office, making it impossible to handle calls ★Anyone can easily use the "Cloud Phone System" that works on smartphones! With the cloud phone system "RimoPhone," everyone can receive calls on their smartphones, easily solving these concerns. - Share one phone number among multiple people - Everyone can view the call history - Automatically records incoming calls when unavailable, allowing for easy callbacks later - No special installation required! - Calls can be received even when no one is in the office

Oct 31, 2025

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AdobeStock_545635690 - コピー.jpg

Add functionality to voice warp transfer.

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"Rimo Phone" adds functionality when using voice warp transfer. By using Rimo Phone at the destination of the voice warp transfer, you can enhance the capabilities of voice warp. ★ Multiple voice warp transfers ★ Play a message after voice warp transfer ★ Change the voicemail message after voice warp transfer ★ Check voicemail via browser ★ Notify via email for unsupported features For more details, please see the link below.

Oct 24, 2025

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How to improve business efficiency with IP phone systems

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When you want to streamline your company's operations, you may tend to focus on digitizing tasks such as changing paper documents and reports to EXCEL management or using Google tools. However, why not also consider improving the efficiency of your company's phone operations? ★ You can receive company calls on your smartphone You can answer incoming external calls to the company on your smartphone. This allows you to handle business outside the office, such as in rented conference rooms or events, as well as during remote work. ★ With the introduction of an automated response system, fixed messages are handled by automated voice If you often receive the same inquiries, you can delegate responses to a dedicated dial-in automated system. ★ Check voicemail from outside This eliminates inefficiencies such as having to go to the office to check voicemail or missing recordings due to voicemail capacity being exceeded. ★ You can check call history From a member-only page, you can view the date, time, and phone numbers of incoming and outgoing calls. This ensures that you can reliably respond to or follow up with those who called you. You can also review response history from the past.

Oct 10, 2025

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Enhance competitiveness through the DX of telephone (work style reform and productivity improvement).

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Communication over the phone has many advantages, such as being able to resolve unclear points in answers to questions at that moment and easily adjusting schedules. However, it also has many disadvantages, such as interrupting work and taking time for follow-up. Rimophone helps improve the efficiency of tasks related to phone handling. ★ It is rational because you can receive calls from anywhere. ★ Multiple people can handle calls that were previously received individually on mobile phones. ★ For phone responses that require the same answer multiple times, there is "automated response." ★ Switch phone reception staff based on time. ★ After the reception period ends, automated responses will reply. ★ Reducing nuisance calls improves mental health. Rimophone, which is easy to implement and low-cost, promotes business efficiency and digital transformation (DX). For about 20 incoming calls a month, Rimophone costs around 2,000 yen/month. There are no initial costs, and since there is no need for equipment installation, you can start using it immediately. First, try it for free for 7 days.

Oct 03, 2025

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Tools for handling phone reception during remote work.

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With "Rimophone" for remote work, you can handle phone reception just like you would in the office, even while working remotely. By forwarding your office phone number to Rimophone 050, registered smartphones will ring simultaneously. You can respond to calls that come in both during remote work and in the office as a team. ★ Key Benefits of Rimophone for Remote Work - No initial setup costs make it easy to consider remote work. - No contract period restrictions allow it to be useful even for emergency remote work. - Not just specific staff need to handle calls. - You can have multiple phone numbers, making it easy to have dedicated lines tailored to the nature of incoming calls. - Remote workers or specialized staff can receive calls without disclosing their personal mobile phone numbers. - In cases of sudden illness of a staff member, calls can be smoothly transferred to another representative. - You can easily change the destination for incoming calls based on shifts, times, or days. - Starting at just 980 yen per month (tax included: 1,078 yen), it's affordable and cost-effective.

Sep 29, 2025

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multiple_bases.jpg

Multiple locations for phone and phone reception

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For companies with multiple branches or locations that wish to use the same phone number across several sites, the remote work and telework phone service "RimoPhone" can be of assistance. RimoPhone for remote work does not adhere to the concept of one line = one person. If a call comes in and cannot be answered, other members' mobile phones will ring, allowing you to focus on the task at hand. Even if a call comes in while you are attending to a customer, other team members can answer the phone, so you can finish your current work with peace of mind. With RimoPhone, it is possible to handle calls in this manner from different sales offices, other prefectures, or headquarters. After handling a call, you can communicate through the notes section on the browser member page, business chat tools, or email messages, detailing how you responded to the call and what actions should be taken moving forward. This allows for a seamless adjustment of work time and enhances the quality of each task.

Sep 28, 2025

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auto_call-sq.jpg

Telephone Automated Response (IVR) Service - Telephone Voice Guidance

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With Rimophone's "Voice Response Plan," you can call a dedicated 050 number, and it will automatically play voice guidance. The content of the guidance can be changed at any time via text and is updated in real-time. Even if many calls come in at once, it will not be busy and will play guidance for multiple incoming calls simultaneously. The phone numbers of the callers will be displayed on the member page. It can also be used as an alternative service to NTT's "Denwaban," which ended in January 2024. (*Note: It does not support branching.) Automated voice calls / answering machine announcements / automated voice creation for calls / voicemail / Denwaban

Sep 24, 2025

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nuisance call-sq.jpg

Unwanted calls and sales call rejection service

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With "Rimo Phone," you can easily refuse unwanted calls, making it usable as a "nuisance call refusal service." You can set up rejection settings through a computer or smartphone browser, effectively shutting out nuisance calls. This includes handling sales calls, solicitations, prank calls, repeated wrong numbers, and customer harassment. ★ Automatic response for nuisance calls For incoming calls from registered nuisance phone numbers, an automatic response message will play stating, "We cannot connect you to the dialed phone number," after which the call will be disconnected. ★ No limit on the number of rejections While NTT's nuisance call refusal and stop service allows registration of only up to 30 phone numbers, Rimo Phone has no limit on the number of registered incoming call refusals. You can also refuse calls from toll-free numbers like "0120." ★ You can also refuse calls from private numbers Calls from private numbers can also be refused. For private number callers, a voice message will play stating, "We cannot connect you to the dialed phone number as it is a private call. Please enable number notification and call back," and the call will be disconnected.

Sep 22, 2025

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Cloud voicemail and message storage service

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What is Cloud Voicemail? It is an internet service that stores messages in the cloud (on the internet) when you are unable to answer incoming calls, allowing you to check the recordings from your computer or smartphone. Unlike recording on the media of the phone itself, there is no limit to the recording time. A key feature is that it does not become busy since it is processed by a program in the cloud. It is also referred to as voicemail. ★ Check voicemail without going to the office or store Whether on holidays, during closed hours, or when returning home directly, visiting, or working remotely, with cloud voicemail, you can play back and check recorded messages from anywhere. ★ For job reports in professions that often go directly to the field For staff who frequently work outside and go directly to the site, it is useful for reporting the start and end of their work. It can handle a surge of calls at the same time. ★ If you want to use your existing phone number for cloud voicemail Please use the forwarding service or forwarding function of your phone company (such as Voice Warp) to forward to the 050 number issued by Rimophone.

Sep 19, 2025

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With remote work, it's easy to transfer multiple voice messages.

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Voice Warp can only forward to one device, which means that when the person in charge is on another call, they may miss incoming calls. By setting the forwarding destination to Remophone, multiple smartphones will ring simultaneously, allowing someone to answer the call and ensuring that no incoming calls are missed. Incoming calls can ring up to 10 devices at the same time, enabling multiple people to answer immediately. If a call comes in via Voice Warp while you are on a call with Remophone, other registered phones will ring. With Remophone, simultaneous calls are possible. You can have up to 10 people on a call at the same time, and you can also respond to incoming calls with voice response. Remophone is also useful if you have multiple phone numbers. You can forward calls from a landline to Remophone 050 via Voice Warp. This allows for efficient handling of multiple 050 numbers under the same account.

Sep 16, 2025

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Easily implement a small-scale call center or remote call center with the cloud PBX "Rimophone."

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No initial costs! Easily set up a small call center or home-based call center! If you want to establish a small call center for telework or transition your call center to remote work, we recommend "RimoPhone," an IP phone and cloud PBX solution. With "RimoPhone," there is no need for complicated installation. You can easily build a small or home-based call center. You can also receive and make calls using a 050 number, making it ideal for customer support and contact centers. <What is RimoPhone> "RimoPhone," a cloud PBX phone, is a cloud-based IP phone service that allows multiple smartphones to receive calls simultaneously. Incoming calls from customers can be forwarded to registered smartphones or mobile phones simultaneously, allowing you to receive and make calls even when you are not in the office.

Sep 12, 2025

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