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We would like to introduce a case study of the development of "Daikin Support Life" for Daikin Industries, Ltd., a company in the lifestyle and manufacturing sector. This app visualizes the activity status of "residents" (elderly individuals living alone) that can be detected by monitoring sensors, along with statistical information about their daily rhythms, providing insights to the "watching side" (family members) regarding the daily activities of the "resident." It is assumed that the "watching side" will check the activity status of the "resident" daily. Therefore, to avoid creating a psychological barrier to monitoring, we designed the expression, information, and flow in a way that allows the "watching side" to smoothly and effortlessly access the current activity status and daily rhythm information of the "resident." [Case Overview] ■ Client: Daikin Industries, Ltd. ■ Industry: Manufacturing, Lifestyle ■ Services - UX/UI Design - Product Development *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of the development of "Kubota-PAD4.0" for Kubota Corporation, a manufacturing company. The system can be integrated with a core system that manages service parts and is used by various users both inside and outside the company on a global scale. Since it is a system used globally, three important requirements are user-friendly operability, fast response, and multi-device compatibility. Microsoft Azure, a cloud environment, has been adopted as the system infrastructure. As a result of implementing various improvements, we achieved an improvement in display speed (approximately 40% increase). The design has been made user-friendly even for those with little experience using the system. 【Case Overview (Partial)】 ■Challenges - Quickly identify the desired part from hundreds of thousands of service parts globally and view related parts with a smooth operability akin to a native application. - Support for multiple languages, fast response, flexible adaptation to changes in market conditions, and the ability to maintain stability and ease of maintenance are important requirements. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of the development of the "Kubota-PAD App (Android)" for Kubota Corporation, a manufacturing company. "Kubota-PAD" is a system designed for sales companies and dealers that maintain Kubota products, enabling the identification of service parts. In the app version, service parts can be identified smoothly even on the small screen of a smartphone, and it includes a feature for checking illustrations and diagrams, similar to the web version. [Case Overview (Partial)] ■ Client: Kubota Corporation ■ Industry: Manufacturing ■ Services - UX / UI Design - Product Development *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study on the development of "Online Maintenance" for Miura Industrial Co., Ltd., a manufacturing company. The online maintenance application, introduced in 1989, had its display items and functions added over the years, leading to a complex UI. It became difficult to operate, and there were voices within the company expressing dissatisfaction with its usability. To ensure that even young field engineers found it easy to understand and use, we directly gathered feedback from the field and redesigned the UI and system from scratch. [Case Overview (Partial)] ■ Issues - The UI had become complex, making it difficult to operate, and there were complaints about its usability within the company. - It could only be used on devices in the office, limiting usage opportunities and requiring a considerable amount of time to acquire the necessary skills. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of the development of "SAPLi" for Furuno Electric Co., Ltd., a manufacturing company. "SAPLi" is a web application that supports the work of service personnel who perform repairs and maintenance on marine equipment. By enabling service personnel to quickly reference and obtain necessary information when checking service-related data (such as vessel information, drawings, and past maintenance history), it reduces investigation time and improves operational efficiency. 【Case Overview (Partial)】 ■ Client: Furuno Electric Co., Ltd. ■ Industry: Manufacturing ■ Services ・UX / UI Design ・Product Development ・Cloud Development Support *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case where we developed the "Parts Catalog System" for Mitsui E&S Co., Ltd., a manufacturing company. Previously, interactions were conducted through analog means such as phone calls and faxes. With the introduction of this system, it has become possible to complete everything from viewing parts lists for marine engines and port cranes to requesting quotes and placing orders online. [Case Overview (Partial)] ■ Challenges - Analog interactions via phone and fax ■ Results - Elimination of the need for analog interactions, reducing the workload for crew members and ship management companies. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of the "Order Sheet Web / Case Order Web" system developed for Rengo Co., Ltd., which handles cardboard. As a goal of promoting DX, we aim to transform existing processes and create new business models, and addressing the challenges of the long-used existing system is one of these goals. After the renewal, it has been evaluated as easier to operate. Furthermore, with Blue-Green Deployment, it has become possible to release updates during the day without affecting users during emergency releases, making it a system that also considers reducing the burden on administrators. 【Case Overview (Partial)】 ■Challenges - The middleware of the existing system has become outdated, and we want to enhance security. - We want to improve functions such as template registration for ordering patterns. - We want to transform existing processes and create new business models. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case where we supported the cloud development of the "FOP Camera" for Furuno Electric Co., Ltd., a comprehensive manufacturer of marine electronic devices such as fish finders and ship radar. They were exploring how to structure various services to quickly realize business ideas based on end-user needs while expanding their data business related to marine equipment. Additionally, they had concerns about inter-system collaboration methods, data processing efficiency, security, and future operations. This system is a monitoring service that allows the camera images obtained from the vessel to be viewed from land. By combining the vessel's equipment data with camera images using unique AI technology, it automatically detects events occurring on board. [Case Overview (Partial)] ■Challenges - They wanted to quickly improve and validate new services to expand their business using data. - They lacked knowledge in cloud and web applications. - They wanted to be able to develop the core functions of the system themselves. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of the development of "AI Support" for Furuno Electric Co., Ltd., which operates a wide range of businesses in fields such as healthcare and information communication. The company faced challenges in passing on advanced technical skills from veteran engineers to younger engineers. After development, the AI can search pre-specified internal documents to provide answers, enabling accurate and consistent information delivery. Furthermore, by displaying the materials, pages, and URLs referenced during the response, the reliability of the answers is ensured. 【Case Overview (Partial)】 ■Challenges - We want to create a web application that excels in UX/UI and can be flexibly customized. - To leverage customization, we want to be able to understand usage conditions. - We want to support multiple languages so that engineers worldwide can use it. - We want it to be used in a way that feels like a conversation between employees. *For more details, please download the PDF or feel free to contact us.
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We would like to introduce a case study of "HermAce," developed for Furuno Electric Co., Ltd., which operates in a wide range of fields, including electronic equipment for ships. The company aimed to transition from on-site technician support to a format where crew members could perform tasks on-site while technicians could confirm remotely. Therefore, the mission was to build a user interface (UI) that crew members could intuitively operate. After development, it became possible to check the status of the VDR online, eliminating constraints of location and time for conducting inspections. [Case Overview (Partial)] ■ Challenges - Reduce the burden on crew members and technicians during remote inspections due to pre-inspection preparations. - Conduct inspections without relying on real-time explanations from technicians or communication environments. ■ Solutions - By incorporating manuals, requirement explanations, and guides into a native app, crew members were enabled to handle tasks on-site themselves. - Improved user experience (UX) in offline environments. *For more details, please download the PDF or feel free to contact us.
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It is the time for new initiatives and projects to get underway, and many may be looking toward their next challenges. New challenges expand the possibilities of a business, but they also come with uncertainties such as "Where should I start?" and "What direction should I pursue?" If you proceed without a clear understanding of the market and customers, it is not uncommon to find yourself needing significant revisions later on or to have ideas that fail to materialize. That is why, in the early stages, it is important to establish hypotheses and conduct validations while organizing your company's strengths and value propositions to find a clear direction. This time, we will introduce a support service for the planning phase that helps resolve the uncertainty of "not knowing how to proceed" during the startup phase and nurtures ideas into concrete forms. [Contents (partial)] ■ Planning support service ■ Planning support service utilizing AI *For more details, please download the PDF or feel free to contact us.
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The importance of design systems is rapidly increasing as a common foundation for balancing "speed" and "quality" in product development. The benefits of implementation can be expected not only for consumer products but also for internal systems aimed at employees. This document systematically explains design systems, so please feel free to download it. 【Contents】 ■Introduction ■What is a Design System? ■Effects of Design Systems ■Implementation Details of Design Systems ■Track Record of Supporting Design System Construction and Operation
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We are offering a booklet titled "Tips for Vendor Selection: 80% of Success is Determined by the 'Request for Proposal'." This material goes beyond just how to write a request for proposal; it systematically explains the "tips for vendor selection" that will help you build the best partnership and lead your project to success, centered around the creation of the request for proposal. Please feel free to download and take a look. 【Contents】 ■ Introduction ■ Defining the Service ■ RFI and RFP ■ Creating the Request for Proposal (RFI and RFP) ■ Case Studies ■ Conclusion *For more details, please download the PDF or feel free to contact us.
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This document introduces examples of solutions that our company provides as a one-stop service. It clearly explains the potential for data utilization, the ideal vision of management versus the reality on the ground, and our supportive assistance towards AI utilization. Additionally, it includes four key features of our supportive assistance, as well as our achievements in AI solutions utilizing AWS. Please feel free to download and take a look. 【Contents (partial)】 ■Introduction ■Advancing AI Implementation ■The Ideal Vision of Management and the Reality on the Ground ■Fenrir's Supportive Assistance for AI Utilization ■AI Utilization Case Studies *For more details, please download the PDF or feel free to contact us.
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We are offering a booklet titled "Key Success Points for Digital Utilization in Manufacturing, Illustrated with Development Cases." It includes examples of approaches that adopt Human-Centered Design (HCD), cases of prototyping, and UX design examples based on thorough user understanding. If you have recently introduced or revamped a system for digital utilization but are facing issues such as "it's difficult to use and only specific employees can operate it, so it hasn't been adopted," or "it was created to improve efficiency but has become more cumbersome," please take a look. 【Contents】 ■ Environment Surrounding the Manufacturing Industry ■ Approach Case Study 1 for Solutions ■ Approach Case Study 2 for Solutions ■ Approach Case Study 3 for Solutions ■ Other Case Studies *For more details, please download the PDF or feel free to contact us.
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To provide apps and services that users find appealing, it is essential to have UX design based on human-centered design principles, OS guidelines, originality, and UI design that takes all of these into account. At Fenrir, we leverage our specialized knowledge and experience to implement the optimal processes tailored to the specific circumstances and challenges of each project. We combine the expertise of professionals to create valuable user experiences.
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Starting with support for requirements definition, we provide consistent support through design and development, testing by a specialized quality management team, and up to release and store publication. We offer comprehensive technical support throughout the entire application development process, addressing operational maintenance and additional feature development after release, thereby promoting product growth.
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