The column for small and medium-sized consultants "Prioritize Justice Over Profit" has published the case of the award-winning consultant at the ITC Conference 2024.

To the managers of small and medium-sized manufacturing companies, what do you expect when implementing a production management system? In many cases, objectives such as "wanting to improve operational efficiency" and "wanting to promote paperless operations" are mentioned, but those are not the only true objectives. The real purpose of a production management system is to transform the company into a profit-oriented entity, achieve salary increases for employees, and build good relationships with business partners, thereby making all stakeholders, including the company itself, happy.
However, in reality, many companies find that after implementing the system, they only achieve OA effects (office automation effects), which means merely improving operational efficiency. To realize the aspirations of managers, it is necessary not only to implement the system but also to utilize the data obtained from that system and provide consulting that leads to management improvement.
In this article, we will convey the importance of establishing a PDCA cycle that combines the use of IT in manufacturing with knowledge of industrial bookkeeping, through a consulting case we conducted for small and medium-sized manufacturing companies. This case has received the Excellent Consulting Award at the ITC Conference 2024 and has been highly evaluated by the IT Coordinators Association.

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