[Free Online Seminar] The Correct Approach to Manual Management in the AI Era is to 'Not Make People Search'! Eliminate 'Lost' Internal Knowledge to Zero!
Due to the evolution of various devices and communication environments, products and services are becoming more advanced, while the methods of operation are becoming more complex. Users attempt to resolve issues through FAQs and manuals, but when they cannot find information or the content is difficult to understand, they resort to contacting help desks or sales representatives. However, delays in response due to concentrated inquiries lead to a decline in customer satisfaction, and for companies, the burden and risks associated with support operations are significant challenges.
In this seminar, we will introduce multiple approaches to resolving customer uncertainties, along with case studies. In addition to efficient utilization and deployment of knowledge, the content will also be beneficial for those interested in AI utilization and manual digital transformation (DX). It is recommended for companies looking to enhance customer loyalty, reduce inquiry load, create manuals that are read, efficiently distribute documents, and promote company-wide AI utilization.

| Date and time | Thursday, Jul 09, 2026 01:00 PM ~ 02:00 PM |
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| Entry fee | Free |
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