Automated telephone dialing and voice guidance system

basic information

For example, in collection operations where most customers have the feeling of "having fallen behind on payments," we assume that a high collection rate can be achieved with an approach as simple as asking, "Have you forgotten?" When considering the effort involved in making phone calls manually, this system operates automatically to make calls and provide announcements, potentially leading to a reduction in labor costs without significantly affecting the collection rate. A challenge in operating this system is that, since it automatically calls the extracted list and provides automated voice guidance, it cannot confirm whether the person on the line is the intended recipient. Therefore, if the content is sensitive, careful consideration is needed for the pre-recorded voice announcements. Based on the current number of calls and efficiency, we propose that transitioning to an automated system could allow staff to shift their efforts to more labor-intensive tasks.

Price range

P3

Delivery Time

P3

※The delivery date may vary depending on the quantity, so please feel free to contact us.

Applications/Examples of results

It is expected to be utilized for the following purposes: - As a phone reminder for tenants with overdue rent - As an emergency phone notification device - As a morning call - As an automated phone guide for recall information