You can see the survey results in real time.
The CS monitor is a touch panel survey device. It is suitable for simple surveys in places with short stay times or where there is no space to fill out paper questionnaires. Real-time aggregation is performed in the cloud, allowing you to immediately check the results on a PC screen. For more details, please contact us or refer to the catalog.
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basic information
●Three Features of the CS Monitor 1. Customer Satisfaction Survey CS stands for Customer Satisfaction. The CS Monitor is a survey device that allows you to easily check customer satisfaction levels. 2. Immediate Access to Survey Responses The CS Monitor enables you to check survey results in real-time using the cloud. Since there is no need for aggregation, quick responses are possible. 3. Fully Customizable You can change or add to the survey content of the CS Monitor. It is possible to add more detailed questions or increase the number of selectable languages. ●For more details, please contact us or refer to the catalog.
Price information
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Delivery Time
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Applications/Examples of results
●Practical Examples 1. Toilet cleaning status survey 2. Customer satisfaction survey at stores, etc. ●For more details, please contact us or refer to the catalog.
Detailed information
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Practical Example 1: Toilet Cleaning Status Survey By installing a CS monitor in the restroom, we can collect data on the cleaning status. It is possible to immediately send a cleaner to restrooms that receive a high number of "dirty" responses. Additionally, by analyzing the aggregated results, we can determine the optimal cleaning times and adjust the cleaners' shifts, thereby reducing labor costs.
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Practical Example 2: Customer Satisfaction Survey in Stores CS monitors will be installed in the store. Surveys will be conducted regarding the attitude and response of the front-line staff, as well as waiting times in the store. The aggregated results can be used to guide staff training and improve service quality.
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Company information
Toyo Denso started in 1973, primarily focusing on the design of distribution boards and automatic control panels, and has walked alongside our customers and partner companies for 45 years, mainly in Hiroshima. Our customers include companies that support various transportation infrastructure and public network infrastructure, such as highway management companies, railway companies, airport management companies, and air conditioning manufacturers. Our job is to support our customers' work in the fields of electronic control systems and network construction. We develop products and propose solutions necessary for our customers' work. The products and networks we create assist in maintaining the safety of highways, help trains depart safely from platforms, and control machines operating in factories. We support the safe and comfortable lives of all people using highways, riding trains, and using air conditioning in buildings from a technical perspective. With the mission of "Providing the best technological innovation for social infrastructure," we strive daily to be the best technical partner for our customers. Moving forward, we will continue to develop alongside our customers and partner companies, working to contribute to the creation of a safer and more comfortable society through our work.