A sales support tool specialized in visualizing and sharing negotiation skills and know-how for increasing sales.
It is a web knowledge system that visualizes and databases the useful knowledge held by individuals, enabling sharing. With simple operations that only require input according to the submission form and multi-device compatibility, it is particularly suitable for strengthening sales capabilities through the sharing of sales know-how and skills in the sales department. It is equipped with a variety of search functions for knowledge utilization, allowing users to display information they found helpful or frequently accessed in a ranking format.
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basic information
【Main Features of e-Knowledge】 - ID and password authentication - Submission form - File attachment (Office documents, PDFs, images, videos, CAD, etc.) - Comment feature - Rating feature (like button, star rating, etc.) - Automatic email notifications (e.g., when the comment section is updated) - My page - Search function (keywords, categories, poster names, periods, etc.) - Announcement section - Display of new cases - Display of new comments - Highlights (recommended cases, etc.) - Access ranking (weekly, monthly, etc.) - Useful case ranking (weekly, monthly, etc.) *Optional features and customization options are also included. *Additionally, various feature additions can be made according to your requests.
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Applications/Examples of results
e-Knowledge can be used for more than just sharing successful case studies of business negotiations. ■ Know-how for Store Sales Share examples of advertising, promotions, product displays, services, and customer service skills from each store. Posts can include photos, PDFs, and Office documents, allowing for the sharing of effective in-store POPs as well. It can also serve as a tool for collecting customer feedback. ■ Maintenance and Repair Case Studies Record work activities and accumulate data in a database, attaching photos and videos. This can be used as a collection of responses to various cases, helping to inherit the know-how of skilled workers, standardize operations, and improve equipment. ■ Communication in Research and Development Departments In software development, programmers encounter various problems. In such cases, they exchange information with other programmers in a Q&A format. This facilitates the sharing of skills and know-how, leading to early problem resolution and increased efficiency in product development. ■ In-House FAQ System Internal procedures such as attendance processing, travel requests, marriage or relocation notifications, and equipment lending are compiled into an FAQ database. This reduces inquiries to HR and general affairs, ensuring adherence to rules. It is also possible to change the displayed items based on the employee's department or employment type.
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Company information
Established in 1992 as a company specializing in promotional planning and the production of promotional tools for major IT companies. Since 2000, leveraging industry knowledge, we have developed and sold business support solutions such as the web order management system "e-Order," the web catalog system "e-Catalog," and the web knowledge system "e-Knowledge," which have been implemented by many companies and organizations.