[Case Study] NPO Corporation Kyotanabe City Social Sports Association

Reducing the burden of handling troubles and issues in administrative and information systems! Case study of the introduction of "IT Maintenance BOX."

To reduce the burden of handling troubles and issues related to administrative and information systems at the Social Sports Association, we have introduced the "IT Maintenance Box" manufactured by FXC. The association has seen an increase in business processing via PCs, leading to a rise in the number of computers. Consequently, there has been a pressing need for a support system to resolve issues, including computer malfunctions, troubles with computer communications, and ensuring the security of personal information. Previously, we relied on the NPO Learning Development Research Institute for on-site support for IT operations and maintenance. However, we struggled to effectively communicate the specifics of the issues, which required multiple visits to confirm the phenomena and address them. Since using the "IT Maintenance Box," we have been able to convey the nature of the problems while on the phone, and even difficult-to-explain issues have been addressed very quickly, allowing for remarkably swift countermeasures, which we find outstanding. [Case Study] ■ NPO Kyotanabe City Social Sports Association ■ Product Introduced: Internet-VPN BOX with Monitoring Function *For more details, please refer to the PDF document or feel free to contact us.

Other network toolsServer monitoring and network management tools