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  6. Office CTI Solution "Extension Power"

Office CTI Solution "Extension Power"

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last updated:Nov 18, 2021

トランス・アーキテクト
トランス・アーキテクト
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Upgrade the environment surrounding office phones by integrating with UNIVERGE PBX to make it more convenient, easier, and powerful.

Extension Power is an office CTI solution that integrates with NEC UNIVERGE PBX to support work style reforms, telecommuting, and remote work. It allows company calls to be notified to smartphones, enabling users to answer company calls from their smartphones regardless of their location. It also offers benefits in reducing the number of fixed-line phones. Additionally, there are many features, such as making V-shaped calls using smartphones. Users can view the call history of the main office phone and department phone on a PC browser or smartphone and return calls using the company phone number. 【Features】 ■ Answer company calls on smartphones (pickup) ■ Make calls from the company main number using smartphones (V-shaped calls) ■ Popup caller information when receiving calls ■ View call history from smartphones/PCs ■ Make calls from any phone number on any website *For more details, please download the PDF or feel free to contact us.

    CommunicationsSoftware (middle, driver, security, etc.)CTI Support Center
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Office CTI Solution "Extension Power"

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  • Related Link - https://extpwr.transa.co.jp/

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basic information

1. Click-to-call from web and smartphone, V-call, calls from ST500 2. Incoming call pop-up notifications on web and smartphone (ST500) 3. Viewing call history 4. Three types of address books (private, public, office) 5. Direct phone calls from any site using Google Chrome/Mozilla Firefox/Microsoft Edge 6. Call control features such as ending calls, answering, holding, releasing hold, transferring, and conferencing with just a click 7. Inputting forwarding settings such as all forwarding and no answer forwarding into the PBX 8. IM integration with Microsoft Teams, starting web conferences, presence integration (PC, smartphone) 9. Integration with multiple locations and multiple UNIVERGE IP-PBXs 10. Call pickup feature for company incoming calls using fixed phones and mobile phones 11. Notification feature for the calling number delivered to mobile phones during AX mobile link internal calls or no answer forwarding 12. iOS incoming call ID synchronization feature 13. User/address book search from the organizational tree 14. Searching for people on PC and making calls from smartphone

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Applications/Examples of results

Here are some excerpts of the implementation results for Extension Power: 1. Real estate management company 1500 users SV9500+FMC 2. Electronics company 2300 users SV9500CT+FMC 3. Financial company 7200 users SV9500CT 4. Road construction company 500 users SV9500CT+Anywhere extension 5. Law firm 500 users SV9500 6. Law firm 90 users Aspire WX+AX mobile link 7. Construction company 300 users SV9500+Anywhere extension 8. Construction company 300 users SV9300+FMC 9. Pharmaceutical company 3200 users SV9500CT+FMC 10. Apparel company 800 users SV9500+Anywhere extension 11. Government agency 2200 users SV9500CT+FMC 12. Chemical materials company 1000 users SV9500 13. Security company 400 users SV9500+SP350 14. Securities company 700 users SV9500CT 15. Cosmetics company 150 users Aspire WX(AX link)+AX mobile link

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CTI solution "Extension Power(R)"

CTI solution "Extension Power(R)"

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トランス・アーキテクト

トランス・アーキテクト

IT/Telecommunications

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Trans Architect Co., Ltd. is an IT architect group focused on web system development and telephone integration system development. We are committed to improving our clients' operations through system development. Please feel free to consult us if you have any requests.

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The related categories of Communications

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  • Information Systems
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