Safe and easy remote maintenance! Introduction of problem-solving cases.
We are a trading company specializing in control equipment, electrical materials, and system engineering. Here, we introduce a case study of a problem-solving proposal we made. We received a call from a customer stating that a machine we delivered had stopped and was showing a "PLC error!" They wanted to confirm the issue immediately but didn't have time to go to the site. In such cases, we propose easy remote maintenance using "eWON COSY." We will check the connection between Ewon Cosy and the PLC online! 【Problem】 ■ Time taken from problem occurrence to resolution: 3 days ■ Visible incurred cost: Travel expenses 【Solution】 ■ Proposal of eWON ■ Time taken from problem occurrence to resolution: 1 hour ■ Visible incurred cost: Purchase cost of one COSY unit *For more details, please refer to the PDF document or feel free to contact us.
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basic information
When introducing eWON: ■ Reduction in response time for user failures ■ Quick understanding of malfunction situations ■ Reduced workload for in-house engineers ■ Reduction in maintenance travel costs *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Oe Electric Co., Ltd. provides optimal products and solutions for your electrical equipment and automation processes. We can offer total proposals without relying on specific manufacturers, covering both control devices and electrical materials. We support the efficiency of your business through a comprehensive approach from the development, design, manufacturing, to construction of unique devices. We also offer a cloud-based POS system for new businesses. Oe Electric, a multi-vendor company, solves on-site challenges.