Artificial intelligence supports all inquiry response operations of companies.
QuickQA is an automated response system that automates inquiry response operations both inside and outside of companies. Based on learning data (Q&A) such as past logs and FAQ lists, our unique AI engine analyzes the meaning of questions input in natural language and returns the optimal response. ■ Three Features of QuickQA 1. High-performance artificial intelligence presents optimal answers The AI absorbs variations in the question (Q) and accommodates a wide range of phrasing. Our proprietary AI engine, which is not based on traditional keyword matching, can accurately display responses by absorbing the differences in questions posed by different askers. 2. Comprehensive management features reduce the burden of implementation and operation It easily integrates with existing communication tools such as Office 365 and web chat, eliminating the need for new tool implementation or employee training. 3. Provides QA templates for internal management departments By using the "Q&A Standard Template," developed based on the implementation results of multiple companies as a best practice, it is possible to significantly reduce the burden on field personnel during implementation.
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basic information
【Feature List】 - Chatbot/SNS Integration Function - Learning Data Maintenance Function QA Set, Corpus, Synonym List - Scenario Tree and Small Talk Settings Function - Access Management Function - Log Search and Analysis Function - Account Management Function
Price information
- Initial cost: 1 million yen - Monthly usage fee: 300,000 yen and up/month - Implementation support cost: 300,000 yen and up (*) * Additional services such as business analysis and data preparation can be provided as needed.
Price range
P5
Delivery Time
Applications/Examples of results
【Case Studies】 ▼ Consumables Manufacturer ・Implemented an AI chatbot on the product page, expanding customer contact channels as a 24/7 inquiry channel. ・Conducted VoC analysis based on input logs, contributing to product development. ▼ Beverage Manufacturer ・Adopted as an inquiry platform for both internal and external use. ・For internal use, aimed to automate HR and general inquiries to achieve zero inquiries from employees. For external use, introduced an AI chatbot for restaurants. ・Gradually expanding the scope of automated inquiry responses to group companies. ▼ Housing Equipment Manufacturer ・Launched a "Non-Voice Project" to address "increased costs due to rising call volumes" and "difficulty in securing personnel." ・Started with the introduction of an AI chatbot and is also working on accelerating the knowledge maintenance cycle by combining it with summarization services.
Company information
AI Square Co., Ltd. provides various IT services and consulting utilizing artificial intelligence (AI). We apply cutting-edge artificial intelligence technology to natural language processing, achieving a dramatic improvement in the labor productivity of white-collar workers. Please feel free to contact us if you have any inquiries.
