Remote support for customer support and field engineers using video call services!
We offer a remote support tool called 'HELPlightning' using Mixed Reality (MR). Using MR technology, it combines and displays the images of two people in different locations in real-time on a single screen. While "touching" the areas where the on-site personnel or customers are having difficulties, experts located remotely can demonstrate solutions as if they were "there." 【Features】 ■ Solutions with MR (Mixed Reality) ■ Usable on your mobile devices ■ Remote assistance that feels as if it is right next to you *For more details, please download the PDF or contact us.
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basic information
【Introduction Effects】 ■ Improves resolution rate, speed, satisfaction, and customer experience ■ Reduces delays, travel costs, waste, and downtime ■ Creates differentiation, new growth, customer loyalty, and superior services *For more details, please download the PDF or contact us.
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Our company is a certified service provider for CafeX Communications, which implements advanced business communication solutions worldwide, and Bright Pattern, as well as ITyX Solutions, a pioneering provider of AI-driven business improvement solutions from Germany. Our engineers, who can communicate in Japanese, English, and several other languages, will provide detailed support by acting as intermediaries between our customers and overseas manufacturers. You can confidently implement overseas system products.
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