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  5. PBX/IP phone
  6. UNIVOICE Powerdby Avaya

UNIVOICE Powerdby Avaya

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last updated:Dec 18, 2019

トラムシステム 本社
トラムシステム 本社
  • Official site

Tram System Co., Ltd., with over 3,000 successful implementations and a repeat rate exceeding 92%, offers high-performance cloud PBX services!

A high-function cloud PBX service jointly developed based on the technology of Avaya Inc., which deploys the world's No. 1 telephone system. In addition to internal and external calls, park hold, call forwarding, and voicemail, it also implements UC (Unified Communication) features, allowing for the use of IM (instant messaging/chat), conference calls, web meetings, and presence (availability status). The platform utilizes AWS (Amazon Web Services) to achieve high availability. Since the cloud PBX service needs to integrate telephone lines and networks, it requires not only extensive experience and knowledge in building telephone systems but also an understanding of cutting-edge communication technologies, making it a service that only a few providers can offer domestically. The Tram System will change the common sense of telephone systems in Japan through UNIVOICE.

    CTI Support CenterPBX/IP phone
スクリーンショット

UNIVOICE Powerdby Avaya

スクリーンショット 2019-12-18 10.40.06.png
スクリーンショット 2019-12-18 10.40.06.png

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basic information

Easy Introduction All you need is an internet connection! Even if you don't have a network environment, we can help you set one up together. Scalability You can allocate only the amount you need when you need it, with the freedom to increase or decrease. We can accommodate SOHO, small and medium-sized enterprises, and large corporations. High Availability Our platform uses AWS (Amazon Web Services), ensuring a high availability of 99.95% with a system that doesn't stop. Security We separate the network facing the internet from the network facing the internal company, providing robust measures against external intrusions. Usability You can make configuration changes yourself, eliminating the hassle of having to apply through a vendor. Location Since we don't place the PBX on-site, you can plan your internal layout without worrying about wiring. Being cloud-based means your phone number won't change even if you move offices. Resources Implementation design and management operations are also covered by our service, allowing your valuable IT personnel to focus their time and effort on important work. Operational Costs Instead of capital investment, you will be using a service, so you won't have to worry about depreciation or fixed assets.

Price information

TEL user: 1,500 yen per user UC user: 2,500 yen per user

Price range

P3

Delivery Time

P4

Applications/Examples of results

General Businesses Alternative to cordless phones, reduction of fixed terminals SOHO Enables quick and flexible responses with UC Multi-store Communication Inter-store communication using chat and web conferencing Sales Companies Customer support and collaboration with back office Construction Companies Rapid and low-cost setup of temporary offices, collaboration with on-site workers Hotels and Inns Communication between making staff and front desk staff Welfare and Healthcare Visualization of patient status through nurse calls, reduction of operational costs Finance Rapid collaboration with back office, information sharing System and Game Development Communication within project teams Manufacturing Communication between business partners and employees Schools Utilization over a period, sharing among staff

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トラムシステム

トラムシステム 本社

IT/Telecommunications

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The service area of Tram System is nationwide. We will provide a free estimate within 24 hours. We will propose business phones tailored to your needs based on new or used options, manufacturers, and budget. Tram System Co., Ltd., a professional in telephony with over 3,000 successful implementations and a repeat rate exceeding 92% since its founding, offers cloud-based business phones (PBX/business phones) with the UNIVOICE series, a cloud PBX and CCS that suits the needs of the modern era, now available nationwide.

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