For customer service and other face-to-face tasks! Transcribe face-to-face scenes using 2-channel recording and voice recognition!
"AmiVoice" is a solution for visualizing face-to-face operations, such as customer service, by recording the face-to-face scene in 2-channel audio, converting it to text through voice recognition, and capturing the voices of both staff and customers. As a 2-channel microphone device specialized in voice recognition, it uses the super-directional microphone "AmiVoice Front STO1" and the 2-channel aggregation device "AmiVoice Front HUB01" to record conversations. In addition to compliance measures, the various text data collected through voice recognition can be analyzed and utilized as valuable data. 【Features】 ■ For face-to-face operations such as customer service ■ AI voice recognition ■ 2-channel recording of face-to-face scenes ■ Conversion to text through voice recognition ■ Compliance measures *For more details, please refer to the PDF document or feel free to contact us.
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【Utilization】 ■ Record and manage conversations to visualize customer interactions ■ Save as evidence of contract procedures and other records ■ Streamline response records and reporting tasks ■ Share customer feedback and requests without omission ■ Check staff responses and improve services *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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~Voice Recognition Market Domestic Share No. 1 for Seven Consecutive Years~ The voice recognition technology AmiVoice differs from traditional voice recognition, which is primarily machine-centered, in that it allows people to naturally speak to machines, enabling them to respond and perform actions like a human would, focusing on voice recognition as an intelligent human interface. Advanced Media aims to achieve natural communication between humans and machines, creating a rich future. *Source: ITR "ITR Market View: AI/RPA Market 2021"*