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  6. Face-to-Face Business Visualization Solution 'AmiVoice'

Face-to-Face Business Visualization Solution 'AmiVoice'

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last updated:Mar 04, 2020

アドバンスト・メディア SDX事業部
アドバンスト・メディア SDX事業部
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For customer service and other face-to-face tasks! Transcribe face-to-face scenes using 2-channel recording and voice recognition!

"AmiVoice" is a solution for visualizing face-to-face operations, such as customer service, by recording the face-to-face scene in 2-channel audio, converting it to text through voice recognition, and capturing the voices of both staff and customers. As a 2-channel microphone device specialized in voice recognition, it uses the super-directional microphone "AmiVoice Front STO1" and the 2-channel aggregation device "AmiVoice Front HUB01" to record conversations. In addition to compliance measures, the various text data collected through voice recognition can be analyzed and utilized as valuable data. 【Features】 ■ For face-to-face operations such as customer service ■ AI voice recognition ■ 2-channel recording of face-to-face scenes ■ Conversion to text through voice recognition ■ Compliance measures *For more details, please refer to the PDF document or feel free to contact us.

    Voice Recognition SoftwareOther operation management software
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Face-to-Face Business Visualization Solution 'AmiVoice'

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  • Related Link - https://www.advanced-media.co.jp/products/service/…

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【Utilization】 ■ Record and manage conversations to visualize customer interactions ■ Save as evidence of contract procedures and other records ■ Streamline response records and reporting tasks ■ Share customer feedback and requests without omission ■ Check staff responses and improve services *For more details, please refer to the PDF document or feel free to contact us.

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Face-to-Face Business Visualization Solution 'AmiVoice SF-CMS'

Face-to-Face Business Visualization Solution 'AmiVoice SF-CMS'

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Super-directional pin microphone "AmiVoice Front PM01" specialized for voice recognition and voice input.

Super-directional pin microphone "AmiVoice Front PM01" specialized for voice recognition and voice input.

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★Improve your conversation skills! "Voice Recognition Utilization Seminar for Face-to-Face Situations" [Seminar video available until December 23!]

  • Seminar・Event

In window operations and face-to-face sales, where there is a demand for strengthening compliance and improving negotiation and customer service conversation skills, are you able to record and utilize conversations? In this session, we will introduce how to utilize speech recognition in face-to-face scenarios using the speech recognition conversation analysis solution "AmiVoice SF-CMS," which allows for easy recording, transcription, accumulation, and analysis of conversations. We will provide a detailed explanation of the features and usage while showing the screen, making it recommended for those who want to know specific usage images. If you have questions like, "What can it do?", "How is it used?", or "Can it be used in our company?", please join us. This will be a video distribution that can be accessed regardless of location or time. We encourage you to watch it as a reference for work style reform in the new normal era.

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★Boost sales in your business! 'Voice Recognition Utilization Seminar for Face-to-Face Scenarios' [November 26 (Thursday)]

  • Seminar・Event

In window operations and face-to-face sales, where there is a demand for strengthening compliance and improving negotiation and customer service conversation skills, are you able to record and utilize conversations? In this session, we will introduce the voice recognition conversation analysis solution "AmiVoice SF-CMS," which allows for easy recording, transcription, accumulation, and analysis of conversations. We will provide a detailed explanation of its features and usage while showing the screen, making it recommended for those who want to understand specific usage scenarios. If you have questions like, "What can it do?" "How is it used?" or "Can we use it in our company?" please join us. This will be a video distribution that can be accessed regardless of location or time. We encourage you to watch it as a reference for work style reform in the new normal era.

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★Increase sales in your business! 'Voice Recognition Utilization Seminar for Face-to-Face Scenarios' [November 13 (Friday)]

  • Seminar・Event

In window operations and face-to-face sales, where there is a demand for strengthening compliance and improving negotiation and customer service conversation skills, are you able to record and utilize conversations? In this session, we will introduce the voice recognition conversation analysis solution "AmiVoice SF-CMS," which allows for easy recording, transcription, accumulation, and analysis of conversations. We will provide a detailed explanation of its features and usage while showing the screen, making it highly recommended for those who want to understand specific usage scenarios. If you have questions like, "What can it do?" "How is it used?" or "Can we use it in our company?" please join us. This will be a video distribution that can be accessed regardless of location or time. We encourage you to watch it as a reference for work style reform in the new normal era.

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アドバンスト・メディア

アドバンスト・メディア SDX事業部

IT/Telecommunications

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~Voice Recognition Market Domestic Share No. 1 for Seven Consecutive Years~ The voice recognition technology AmiVoice differs from traditional voice recognition, which is primarily machine-centered, in that it allows people to naturally speak to machines, enabling them to respond and perform actions like a human would, focusing on voice recognition as an intelligent human interface. Advanced Media aims to achieve natural communication between humans and machines, creating a rich future. *Source: ITR "ITR Market View: AI/RPA Market 2021"*

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