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  6. Booklet "Introduction to CRM: Starting Management Reform with Data Utilization"

Booklet "Introduction to CRM: Starting Management Reform with Data Utilization"

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last updated:Apr 08, 2020

セールスフォース・ジャパン
セールスフォース・ジャパン

The first step in utilizing data for management and sales support that you can't ask about now. An explanation of the mechanism for improving sales and productivity through CRM. This is a useful document for implementing CRM.

We are distributing a booklet titled "Introduction to CRM: Starting Business Reform with Data Utilization," which explains the benefits of implementing CRM (Customer Relationship Management) for small and medium-sized enterprises that feel challenges in streamlining their sales activities and existing corporate structure. As companies grow, there is a need to efficiently manage increasingly complex and vast customer information and internal data to uncover new sales opportunities and prospects, linking them to corporate growth. This booklet clearly introduces the steps for implementing a CRM system and its effects. [Overview] Chapter 1: Signs That CRM is Needed Chapter 2: Why CRM Increases Productivity Chapter 3: How to Develop a CRM Strategy Chapter 4: Maximizing the ROI of CRM *You can view it immediately from "PDF Download." Please feel free to contact us with any inquiries.

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Booklet "Introduction to CRM: Starting Management Reform with Data Utilization"

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A survey conducted among 3,384 companies using our CRM system revealed that, on average, the deal size increased by 15%, the deal closing rate improved by 22%, sales productivity rose by 35%, and revenue forecast accuracy improved by 39% (2017-2019 survey). The document also explains strategies for maximizing the ROI of CRM and how to prepare on-site to enjoy the benefits of implementation. *For more details, please refer to the document. Feel free to contact us as well.*

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Booklet "Introduction to CRM: Starting Business Reform with Data Utilization"

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セールスフォース・ジャパン

セールスフォース・ジャパン

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Salesforce provides cloud-based CRM/customer management systems, SFA/sales support systems, and MA/marketing automation to over 150,000 companies worldwide. In Japan, it boasts numerous achievements and offers comprehensive solutions focused on management challenges specific to the manufacturing industry and small to medium-sized enterprises.

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