What can AI do: Preventing member cancellations and withdrawals in advance.
We will introduce examples of utilizing AI and machine learning to prevent member cancellations and withdrawals.
Company A is promoting a BtoC monthly subscription model business. We aimed to prevent the churn of newly acquired members to ensure stable revenue, while also wanting to implement the necessary costs for planning in a cost-effective and swift manner. Therefore, we chose a cloud-based AI and machine learning solution because it does not require the construction of a new server environment and can be started immediately, as well as being able to handle large amounts of data without worrying about machine specifications. The measures to prevent cancellations were remarkably successful, resulting in improved cancellation rates and enhanced profitability. By proactively communicating the "unrecognized value" to customers that could lead to cancellations, we were able to improve customer satisfaction and prevent churn. *For more details, please refer to the external link page or feel free to contact us.
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Our company is committed to improving the operations of various businesses through the solution of "visualizing business processes and workflows, and making proposals for operational improvements based on the various data obtained from this visualization." Specifically, we provide consulting using the business process improvement tool "iGrafx Process" across all industries. Our distinguishing feature is that we offer not just simple IT implementation as a solution to our clients' various issues, but also provide the optimal solutions to the challenges they face. For more details, please visit our company website. Thank you for your kind attention.