Customer support tool "tunakan"

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last updated：Jun 25, 2020

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A customer support tool capable of solving communication and customer support challenges.

"tunakan" is a customer support tool that allows companies to independently solve communication and customer support challenges. By efficiently handling inquiries, customer support, and communication through the official LINE account, we achieve an increase in the number of contracts and sales while doubling efficiency. Please feel free to contact us if you have any requests. 【Features】 ■ Increased productivity by eliminating bias in operations through sharing and management ■ Increased contract rate through speedy responses ■ Increased contract rate through optimized follow-ups ■ Increased contract rate for the entire team through knowledge sharing ■ Ability to check customer information based on past interactions *For more details, please download the PDF or contact us.

Related Link - https://tunakan.jp/lp/index.html

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basic information

【Features】 ■Management of multiple people in 1-to-1 talks ■Alert settings and block status display ■Topic creation (classification by conversation) ■My tasks ■Management of response status ■Automatic assignment of message handlers *For more details, please download the PDF or contact us.