Easy to set up, configure, and use! Widely used in over 50 countries around the world.
"XCALLY" is an innovative omnichannel solution that integrates Asterisk and Motion technology. It provides tools for communication across various channels, along with real-time dashboards, reports, and standard APIs. Easy to install, configure, and use, it is available in dozens of languages and is widely used in over 50 countries around the world. 【Features】 ■ Intuitive and user-friendly UI ■ Diverse supported channels ■ Integration with CRM systems ■ Highly rated as a contact center system *For more details, please refer to the PDF materials or feel free to contact us.
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basic information
**Effects Provided** - Transitioning from customer support primarily via phone and email to include SNS and web chat, leading to the acquisition of a wider range of users. - Unifying communication information by channel into existing systems through CTI integration with CRM/SFA and API integration. - Utilizing AI for omnichannel integration to reduce manpower and eliminate missed customer interactions during peak times. - Creating a work environment that can flexibly respond to emergencies (BCP response) with a configuration that allows for consistent use whether at home or in the workplace. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Geek Feed Inc. is engaged in the planning, production, development, sales, leasing, import and export, maintenance, and consulting of computer systems and software. Our mission is to create innovation in the world through IT, bringing greater convenience and happiness to society. We also develop, manufacture, sell, and import/export communication and information processing equipment, as well as provide management consulting and various marketing research services, so please feel free to contact us if you have any requests.