Pharmacy experience assistant supporting patient satisfaction and pharmacy work style reform.
"Patient satisfaction" required in the future of pharmacies. This cannot be achieved without a "work style reform" of pharmacy staff who face each patient individually. And work style reform is only possible with an appropriate understanding of the "store situation." Musubi supports all of this, providing a new era service that clearly differs from traditional electronic medication records, enhancing the pharmacy experience for both pharmacies/pharmacists and patients. Musubi visualizes the current state of pharmacies and clarifies the issues that need to be addressed (such as GE ratio and return visit rate). It also streamlines various traditional pharmacy operations (such as medication records, home care, education, etc.), creating essential leeway that leads to improved quality of work, new challenges, and a better work-life balance for employees. Furthermore, it allows for continued communication with patients beyond just medication guidance within the pharmacy, extending support during the medication period "outside the pharmacy." The "new pharmacy experience" required in the coming era Pharmacy Experience Assistant Musubi is the closest partner for realizing this. *For more details, please download the PDF or feel free to contact us.*
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**Features** - Visualization of store revenue and pharmacist work status (Pharmacy Operations "Visualization" Cloud) - Support for medication guidance and patient communication (Medication Guidance Assistant Function) - Streamlining of medication history operations (Instant Medication History Function) - Streamlining of home care operations (Home Care Plan and Report Creation Function) - Follow-up support during the medication period (Medication Communication Notebook Function) - Prescription audit function - High-frequency updates *For more details, please download the PDF or feel free to contact us.*
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Applications/Examples of results
◆ Musubi as a trigger for prior medication guidance. Breaking free from the negative spiral of medication history and reconstructing pharmacist duties. https://musubi.kakehashi.life/case/200729-daiichi-yamasaki/ ◆ A pharmacy chain implementing Musubi across all stores expects "pharmacist development." https://musubi.kakehashi.life/case/200526-marue/ ◆ No more overtime on medication history, increased paid leave acquisition rate. The "leeway" created is directed towards providing value to patients. https://musubi.kakehashi.life/case/200526-aiki-group/ ◆ Why a veteran pharmacist with 40 years of experience chose Musubi for the transition from paper medication history? https://musubi.kakehashi.life/case/191015-heartfull-koyama/ ※ For more details, please download the PDF or feel free to contact us.
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Japanese healthcare is reaching a significant turning point. To connect healthcare to the next generation in a better and more reliable way, we believe what is needed now is a "flexible healthcare experience." This means updating the experiences of both patients and healthcare providers. It is unacceptable for patients' peace of mind, understanding, and satisfaction to be overlooked due to unreasonable systems and structures, and for healthcare professionals to be forced into excessive dedication and self-sacrifice. Neither of these should be what we aspire to. Flexibility means high quality, an endlessly smooth experience, and an unwavering strength. In other words, we want to create the foundation for sustainable healthcare. We aim to make every healthcare experience flexible and serve as a bridge connecting Japanese healthcare to the future.