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  4. Industrial Robots
  5. Other industrial robots
  6. Serving robot "Servi"

Serving robot "Servi"

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last updated:Sep 03, 2025

ソフトバンクロボティクス 全国7支店
ソフトバンクロボティクス 全国7支店
  • Official site

The serving and transportation robot "Servi" provides hospitality that could not be achieved by humans alone.

"Servi" is a serving and transport robot that contributes to the creation of new value in restaurants, hotels, inns, and retail stores through collaboration between humans and robots. It is also used in medical institutions for transporting medical equipment and medical records. It can avoid obstacles, is easy to operate, automatically moves after serving, and can be utilized for indoor delivery, promotions, and guidance, thereby contributing to the efficiency of operations in a wide range of environments. 【Features】 ■ Shifts the time spent transporting food to customer service, improving service quality ■ Increases seating turnover rate ■ Optimizes labor hours ■ Receives high ratings from customers 【Regarding Implementation】 There has been an increase in inquiries about implementing it in restaurants using subsidies. Please feel free to consult or contact us. *For more details, please download the PDF or feel free to contact us.

    Other industrial robots
servi 英語版画像.png

Serving robot "Servi"

servi 英語版画像.png
servi 英語版画像.png
  • Related Link - https://www.softbankrobotics.com/jp/product/servi/

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basic information

【Product Specifications (Excerpt)】 Main Unit Size: Width: Approximately 462 mm (*) ✕ Depth: 486 mm (*) ✕ Height: Approximately 1,046 mm * Size of the lower section: Width: Approximately 445 mm, Depth: Approximately 430 mm Tray Dimensions (Upper/Middle): Diameter 400 mm (Bottom: Diameter 376 mm) Tray Dimensions (Lower): Diameter 368 mm (Bottom: Diameter 322 mm) Main Unit Weight (with built-in battery): Approximately 35 kg Language Support: Japanese / English / Korean * Switching the language setting will change the language of the touch display and spoken voice. * For more details, please download the PDF or feel free to contact us.

Price information

Servi 3-Year Rental Plan - Monthly fee: 99,800 yen (excluding tax) × 36 months - Purchase plan *There are 3 patterns available

Price range

P2

Delivery Time

P4

Applications/Examples of results

Case Studies Introduction: https://www.softbankrobotics.com/jp/product/servi/cases/

catalog(1)

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Servi Catalog

Servi Catalog

PRODUCT
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News about this product(4)

SoftBank Robotics | Serving Robot "Servi Plus"

  • Product news

Solving the Labor Shortage in the Food Service Industry: "Servi Plus" Do you have these concerns? ◾️ There aren't enough hall staff in the food service industry, and operations are struggling. ◾️ You want to prioritize communication with customers. ◾️ There is a shortage of staff for early morning or night shifts. 【Features of the Serving Robot "Servi Plus"】 Feature 1: Large capacity body that accommodates large trays. Feature 2: Smart maneuverability. Feature 3: Luxurious design. *The catalog can be downloaded from the related materials below without a survey. For more details, please visit the product page: https://www.ipros.jp/product/detail/2001222181

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SoftBank Robotics | Serving Robot "KettyBot"

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Serving and Transport Robot "KettyBot" | Marketing Possible While Serving ◾️ Want to achieve efficient operations ◾️ Want to make effective use of space ◾️ Want to enhance customer experience 【Features of the Serving Robot "KettyBot"】 Feature 1: Advertising Display Function Equipped with a large 18.5-inch display. Can be utilized as a "moving advertisement" while patrolling the store. By freely customizing the displayed content, it enables more eye-catching in-store marketing. Feature 2: Compact Design That Fits Any Environment With a compact design, it can operate in narrow aisles. It avoids customers standing with bags or in restrooms, reducing the burden on staff. Feature 3: Cruise Mode Equipped Can patrol the store while displaying advertisements on the large screen. It can promote new menus and recommended dishes, ensuring no opportunities for refills or additional orders are missed. *The catalog can be downloaded from the related materials below without a questionnaire. For more details, please visit the product page below. https://www.ipros.jp/product/detail/2001222182

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SoftBank Robotics | Serving Robot "Servi"

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Hospitality that could not be achieved by humans alone | Serving and Transport Robot "Servi" 【What can be achieved with the serving robot "Servi"】 - Improved customer service time - Increased productivity - Stable workforce assurance 【Features of the serving robot "Servi"】 - High-performance sensors (can detect small obstacles as small as 4cm) - High transport capability (can carry up to 30kg) - Easy installation (setup completed in as little as 3 hours) 【Effects of introduction】*Numbers calculated based on case studies 1. Travel time between hall and pantry reduced from 10 minutes to 4 minutes 2. Customer service time increased by approximately 2 times 3. Labor costs reduced by up to approximately 430,000 yen For more details about the serving robot "Servi," please visit the product page https://www.ipros.jp/product/detail/2000556368

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Catalog Release | Introduction of the Serving and Transport Robot "Servi"

  • Catalog news

We have published the catalog for "Servi." 【Features of Servi】 - Prioritizes ease of use on-site - Enables smooth serving through collaboration between robots - Equipped with high-performance sensors for no blind spots ahead 【Recommended for】 - Those who want to secure customer service time and improve service quality - Those who want to reduce labor costs while increasing productivity - Those who want to ensure a stable workforce The catalog can be downloaded from the link below: https://www.ipros.jp/catalog/detail/546205?hub=148+2723341 Here is the product page: https://www.ipros.jp/product/detail/2000556368

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Company information

ソフトバンクロボティクス

ソフトバンクロボティクス 全国7支店

robot

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Our company develops and provides robots and related services with the aim of achieving coexistence between technology and humans. Our group companies also have bases around the world and are expanding their business globally. Please feel free to consult us if you have any requests.

Product/Service List (23)

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