Bringing success to future business. A wealth of reasons why Salesforce is helpful.
This document introduces the digital transformation of customer service. In recent years, customer service, which has often been ridiculed as a cost center that incurs expenses, has now entered an era where it can become a standout department that brings differentiation. This situation suggests that fundamentally changing the traditional customer service model has become crucial for business success. So, how can we implement this transformation? To answer that question, we will explain in detail the model that brings fundamental changes to customer service and how "Salesforce" can support that model as needed. [Contents (partial)] ■ Introduction ■ Services becoming brands ■ Responding to new customer channels ■ Determining channel structure ■ Educating customers, etc. *For more details, please refer to the PDF document or feel free to contact us.
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【Overview of Salesforce】 - Set and manage clear numerical targets for each process necessary to achieve sales goals. - Centralize information from individual representatives and visualize the processes. - Deliver significant effects tailored to each position. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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In the world, various software is created and consumed. However, in that process, there are not a few instances of software being developed under chronic long working hours, leading to a decline in quality, or being created with unclear objectives, resulting in software that does not generate benefits for customers and remains unused. What Digital Sphere Inc. aims for is: 1. To bring maximum benefits to our customers. 2. To make optimal proposals that contribute to our customers' further development. 3. To always strive for the complete construction of software. These are the three points. Additionally, we are committed to having many customers use the software we plan and develop, and we work daily to ensure they experience its convenience and comfort.