It's an AI engine that brings out users' thoughts for initiatives to improve customer loyalty!
"AITaskCloud" is an AI engine that can bundle similar opinions without the need for dictionary settings, allowing for an instant understanding of the quantity and types of opinions present. It understands opinions in phrases rather than just words and can monitor changes in VOC over time. Additionally, by combining its unique AI that classifies emotions with your company's CRM data, it qualitatively evaluates the importance of opinions and identifies issues that should be prioritized for response from VOC text. [Features] ■ No dictionary settings required ■ Enables quick overview of opinions ■ Allows for prioritization of opinions ■ Can be converted into KPIs, etc. *For more details, please download the PDF or feel free to contact us.
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【Features】 ■Home ・Displayed data: Number of data entries, opinion tag ranking, etc. ■Time Series ・Displayed data: Trends of opinion subjects, drill down by opinion subjects, etc. ■Visualization ・Displayed data: List of opinion tags (in descending order of count), cluster map, etc. ■Priority Issues ・Displayed data: Detailed information about the selected cluster, etc. *For more details, please download the PDF or feel free to contact us.
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Our company offers services utilizing our uniquely developed text analysis AI, "ITAS." We analyze text data such as "customer feedback," "sales weekly reports," "patents and papers," and "review data" that your company possesses, supporting the resolution of business challenges. It has been commercialized as a general-purpose AI engine, and you can start using the new text analysis technology from tomorrow. Please feel free to consult us if you have any requests.