A cloud-based email sharing management system that can integrate with the system and API you are currently using.
"Mail Dealer" is a cloud-based email sharing management system. It allows for situation management of shared email addresses such as info@ and support@, as well as mailing lists, by tracking "who is responding, when, and to what extent." Additionally, it enables centralized management of inquiries via email, phone records, messages, and chats, and can be integrated with external systems for use. 【Features】 ■ Approval workflows can be integrated during email sending ■ Communication among staff can be conducted using chat ■ Details of phone interactions can be recorded ■ Automatic reply emails can be sent when immediate responses are not possible, allowing for temporary handling ■ Operations can be performed on a screen optimized for smartphones, among other features *For more details, please download the PDF or contact us.
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basic information
【Recommended for those with the following concerns】 ■ Unable to share knowledge, leading to individual reliance ■ Multiple contact points make management difficult ■ Want to prevent information leaks in advance ■ Overlooked replies and duplicate responses are occurring ■ Frequent mistakes during email handovers, etc. *For more details, please download the PDF or contact us.
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Applications/Examples of results
【Implementation Results】 ■Information Services ■Online Shops ■Manufacturing and Manufacturers ■Call Centers ■Travel, etc. *For more details, please download the PDF or contact us.
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Company information
Our company offers services that support corporate activities through improving operational efficiency, reducing management costs, and enhancing sales and service levels. We provide our self-developed cloud services to numerous customers. Starting with our email sharing and management system, Mail Dealer, and extending to our expense reimbursement system, RakuRaku Seisan, we significantly contribute to the efficiency of daily operations. Please feel free to contact us if you have any inquiries.