Lifray's customer portal provides customers with a seamless experience through personalization features, supporting the improvement of customer experience (CX).
With Liferay DXP, it is possible to build various customer portals tailored to your company's needs, such as member portals, support portals, and help centers. Thanks to Liferay DXP's strong integration capabilities, it can connect with existing internal systems and tools like CRM, enabling centralized management of customer data. Additionally, it comes equipped with features for providing excellent customer experiences, such as personalization, serving as a foundation for delivering high-quality customer service. By centralizing customer data on the customer portal, smooth responses can be ensured even when there are changes in customer representatives. Moreover, by standardizing the interface with Liferay DXP, customers can continue to use the same interface even when there are changes to systems like billing, thereby providing a seamless experience without causing confusion due to system changes. **Six Features** - Personalization - Self-service - Intuitive usability - Multi-site construction - Compatibility with all devices - High scalability
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basic information
One example of a portal solution that can be built with Liferay DXP.
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Applications/Examples of results
【Implementation Results】 ■Manufacturing ■Education ■Insurance ■Electricity and Gas ■Information and Communication
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Download All Catalogs![[Information] Overview of Liferay DXP Features](https://image.mono.ipros.com/public/catalog/image/01/280/561962/IPROS69732210737546934245.jpeg?w=120&h=170)
![[Data] Five Case Studies of Liferay Implementation by Solution in the Manufacturing Industry](https://image.mono.ipros.com/public/catalog/image/01/211/554169/IPROS90461428414705887755.jpeg?w=120&h=170)
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Company information
Since its establishment in 2012 as the Japanese branch of Liferay, Inc., our company has been providing products and services to customers in Japan. Additionally, we have been recognized as one of the leader companies in the integrated portal and digital experience platform sectors in Gartner's Magic Quadrant for 10 consecutive times, establishing us as a leader in the portal industry. Our flagship product, Liferay DXP, an enterprise portal solution, has been implemented by numerous leading companies around the world. We strive to create a world where people can maximize their abilities and contribute to one another, and we work diligently every day towards this goal. If you have any inquiries, please feel free to contact us.