A case where the introduction of an inventory management system improved the situation where inquiries about stock could not be responded to immediately, leading to complaints and lost orders, and where it took time to address these issues on-site.
From the perspective of the purchaser, it is important to confirm when the requested products will be in stock. How would you feel if the response from the other party was "I don't know"? This is where a stock management system that allows anyone, anytime, and anywhere to accurately check inventory becomes necessary. However, many businesses actually face challenges such as the following: - There is no system to check inventory in real-time, so when inquiries about stock are received, they generally have to investigate and then get back to the customer. - When there is no stock available, they have to check with the person in charge each time, which takes time and often leads to complaints from customers. - The system cannot handle set products, and for reservations, there is no choice but to secure them manually. Therefore, on this page, we introduce the following two points: 1. Case studies of manufacturers who have solved inventory management challenges through the implementation of stock management systems. 2. Downloadable materials that explain how our system can address common challenges in the manufacturing industry.
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**User Voice / Implementation Effects** (1) The inventory of computers has become reliable, allowing simultaneous confirmation of reserved items and scheduled delivery dates for ordered products from the computer, eliminating the need to go back and forth between the warehouse and the office. (2) Before implementation, I was often overwhelmed by inventory inquiries, but now I can respond immediately when receiving calls, resulting in zero stress for the office staff and, naturally, an increase in customer satisfaction. (3) We can now confirm the quantities and amounts for materials and work-in-progress, so we input the latest inventory values every month and generate monthly trial balance statements.
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Manufacturers facing challenges in inventory management.
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The Tsubame-Sanjo area in Niigata Prefecture is known for its active production of metal products such as tools and cutlery. Surprisingly, it is also an area where wholesale businesses have developed. In fact, the range of manufactured items varies widely from small lots of many varieties to large lots of single items, requiring complex management of orders, production, and scheduling. It goes without saying that real-time accuracy is essential for the operability of accounting processes and numerical management, which are critical for business decision-making. Our ERP system, ATROX, has been developed by consolidating knowledge gained over more than 20 years in manufacturing and wholesale environments, incorporating the necessary functions for managing manufacturing operations. The management screen of ERP ATROX integrates processes related to manufacturing, including estimates and order processing, as well as sales and payment processing for accounting, ensuring that all data is interconnected. In many cases, if there are no special processes, accounting can be managed directly using the system. While we have thoroughly incorporated the functions necessary for manufacturing operations, there may be situations where customization is required depending on the business. In this regard, since all development for ERP ATROX is done in-house, we can accommodate customization according to your specific needs.