What we seek is "something that is easy to explain to others." A case study of solving labor-intensive tasks through the use of RPA.
At Takayama City Hall, due to various circumstances such as network configuration and close collaboration between multiple departments, there are many labor-intensive tasks, and we wanted to improve efficiency by utilizing RPA and other tools. Additionally, RPA that can only be handled by specific individuals is not suitable for city operations, making it important for the operation methods to be "easy to explain to others." Therefore, we introduced our RPA tool "EzAvater." After the implementation, the burden and human errors were reduced, and automation allowed us to spend more time on other creative tasks. [Case Study] ■ Challenges - There are many labor-intensive tasks due to various circumstances such as network configuration and close collaboration between multiple departments. ■ Effects - Reduced burden and human errors. - More time can be spent on creative tasks. *For more details, please refer to the PDF document or feel free to contact us.
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*Details are provided in the PDF document.
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The value of EzAvater that we pursue is that it can be easily used by anyone. Before developing EzAvater, we visited over 40 companies that had already implemented RPA and listened to their challenges. EzAvater is a user-centric RPA tool that solves the issues faced by RPA users.