Share emails quickly within your team for a monthly fee of 500 yen (excluding tax)! A system for sharing and managing emails that allows multiple people to share and respond to received emails.
1. No initial costs, available for 500 yen (excluding tax) per user per month. You can use it starting from 2 users at a monthly rate of 500 yen per user. Contracts can be made on a monthly basis and per user, allowing you to keep unnecessary costs down. 2. Comprehensive features ideal for team email sharing. In addition to standard email functions, it includes features that simplify email tasks, such as "status functions (processing status and assignee settings)," "comment functions," "response history," and "reply templates." 3. Over 13,000 companies have implemented it across various industries. It has been adopted by over 13,000 companies regardless of industry or sector. ● Differences from general email software When using general email software for handling representative emails, it can be difficult to know the processing status of other team members, leading to missed responses or duplicate actions. Additionally, there is a risk of providing inconsistent responses to customers. With "MailWise," you can set processing statuses and assignees for each email and easily check past response histories, allowing you to maintain email quality while ensuring quick responses, making it easy to handle emails as the "face of the company."
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basic information
【Comprehensive Features Usable Across Industries】 "MailWise" is equipped with features to streamline email processing for teams, making it usable for individuals in any industry or company size. ■ Email Application Basic functionality for sending and receiving emails ■ Status Function Allows setting the person in charge and processing status for each email ■ Comment Function Enables writing comments on email, phone, and visit history ■ Response History Linked to email addresses, allows checking past responses and visit history in chronological order ■ Bulk Sending Enables bulk sending of emails to designated recipients ■ Phone/Visit History Allows centralized management of phone and visit history along with emails ■ Templates Allows registration of frequently used response texts ■ Shared Address Book Enables bulk management and sharing of registered address data ■ Aggregation Report Allows one-click aggregation and graphical display of email, phone, and visit history ■ kintone Integration Can be utilized as a CRM in conjunction with kintone
Price information
Standard Course: 500 yen per user per month (excluding tax) and up Premium Course: 1500 yen per user per month (excluding tax) and up *Contracts can be made starting from 2 users. For the 3rd user and beyond, contracts can be made on a per-user basis. *No initial costs are required. *We also offer a 30-day free trial.
Price range
P1
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Applications/Examples of results
"Over 13,000 implementation results across various industries and sectors" "Mailwise" is used by a wide range of industries, including online shops, travel agencies, manufacturers, and professional services. The departments that have implemented it also vary widely, including customer support, sales, and human resources. For more details, please see the implementation case page below. ▼ Mailwise Implementation Cases https://mailwise.cybozu.co.jp/case/
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Company information
At Cybozu, we have been consistently engaged in the development and sales of groupware for 28 years since our founding. Our products serve as IT infrastructure for teams and organizations, and are used as information-sharing tools by various teams, including companies, local governments, universities, hospitals, and NGOs. With over 14 million users, our solutions have become indispensable, especially in business settings for managing schedules and customer information. Leveraging the strengths of a domestic manufacturer, we will continue to provide "reliable Japanese standard groupware" that matches the work styles in Japan.