Long-term maintenance services from third-party providers that are not bound by the manufacturer's maintenance expiration date for HP HPE products.
HP HPE EOL/EOSL Extended Maintenance Service Recommended for extending maintenance for HP HPE products reaching EOL (End of Life) HP HPE EOSL extended maintenance service. Supporting long-term use of products such as ProLiant servers, storage, and Procurve switches that are reaching EOSL and EOL, with a proven track record of 2000 companies and 100,000 units nationwide. ✓ HP HPE maintenance services are ending. ✓ System upgrades will not be completed before EOSL. ✓ I want to review the maintenance costs of the existing system. ✓ I want to use HP HPE equipment for as long as possible. ✓ I want to choose a domestic third-party maintenance vendor with high procurement capability and quality for replacement parts. ✓ I want to choose a domestic third-party maintenance vendor with extensive experience nationwide.
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basic information
Extension of System Usage Period Since we can provide EOSL extended maintenance support for all servers, storage, and network equipment, we can ensure maintenance support for the entire IT infrastructure. This not only compresses maintenance costs but also allows for the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration, thereby promoting digital transformation (DX). Cost Control By reviewing the level and content of maintenance, we can simply achieve cost reduction. Based on past repair records, we can select the optimal maintenance level, allowing for the reallocation of the IT budget and cost compression, thus enabling budget replanning.
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A track record of 100,000 units in Japan DataLive's EOSL extension maintenance service is adopted by over 2,000 companies and organizations nationwide, with extensive experience in extending maintenance for HPE products. DataLive's EOSL extension maintenance service, which allows for continued use even after a failure by providing repairs, supports the long-term operation of IT system infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts, as well as quality inspection capabilities. We stock a sufficient quantity and quality of maintenance replacement parts and will generously deploy them in preparation for hardware failures covered by maintenance contracts.
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ISO 9001 Certification and ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize our customers' various information assets. We strive to establish a system for providing higher quality services and products, improve customer satisfaction, and deliver services that ensure safety and security with thorough information security measures.
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Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and establishing systems and facilities to ensure stable quality and accumulate knowledge.
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Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and implemented inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and type number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We also adjust to customize maintenance schemes and response flows for critical systems, which vary by system. We carefully address details such as parts deployment methods, entry units, access to and from data centers, and reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on systems.
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Establish a rich inventory of stock and generously provide spare parts in preparation for any disruptions. A plentiful supply enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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Based in a lab environment, we are working to improve initial recovery rates from failures and expand the maintenance target equipment by conducting pre-rehearsals as verification tests for replacement procedures and hardware combinations in critical system maintenance.
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Company information
A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.