Long-term maintenance service by a third party that is not bound by the manufacturer's maintenance expiration date for Fujitsu IT equipment.
Fujitsu IT Equipment EOL/EOSL Extended Maintenance Service Extended maintenance service for Fujitsu servers, storage, and network equipment that have reached EOL (End of Life) and EOSL (End of Service Life). Supporting the long-term use of PRIMERGY servers, ETERNUS storage, and network products that have reached the manufacturer's EOSL, with a track record of 2000 companies and 100,000 units nationwide. Recommended for Fujitsu's extended maintenance ✓ Fujitsu's maintenance service is ending. ✓ System upgrades will not be completed before EOSL. ✓ I want to review the maintenance costs of the existing system. ✓ I want to use Fujitsu products for as long as possible. ✓ I want to choose a domestic third-party maintenance vendor with high procurement capability and quality of replacement parts. ✓ I want to choose a domestic third-party maintenance vendor with extensive experience nationwide.
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basic information
Extension of System Usage Period Since we can provide extended maintenance support for all EOSL (End of Service Life) for servers, storage, and network equipment, we are able to maintain the entire IT infrastructure. This not only compresses maintenance costs but also allows for the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration, thereby promoting digital transformation (DX). Cost Control By reviewing the maintenance levels and content, we can simply achieve cost reduction. Based on past repair records, we can select the optimal maintenance level, allowing for the reorganization of the IT budget and cost compression, thus enabling budget replanning.
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A track record of 100,000 units in Japan DataLive's EOSL extension maintenance service is adopted by over 2,000 companies and organizations nationwide, boasting extensive experience in extending maintenance for Fujitsu products. DataLive's EOSL extension maintenance service allows for continued use even after a failure, supporting the long-term operation of IT system infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We stock a sufficient quantity and quality of maintenance replacement parts and will deploy them generously in preparation for hardware failures covered by maintenance contracts.
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ISO 9001 Certification and ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We are committed to establishing a higher quality service and product provision system, striving to improve customer satisfaction, and providing safe and secure services with thorough information security.
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Inspection and maintenance service technology for EOSL parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to efforts that build up knowledge and supply stable quality, including technologies and inheritance for creating high quality, as well as facilities and systems for handling precision electronic components.
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Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and implemented inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
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The equipment information and maintenance registration information provided by customers for estimate requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and type number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for critical systems, which differ by system. We carefully address details such as parts deployment methods, unit delivery, access to and from the data center, and reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on systems.
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Establish a rich inventory of stock and generously provide spare parts in preparation for any disruptions. A substantial stockpile enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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We will also prepare inspection equipment for network devices, promptly conduct inspections for main unit replacements, assess port functionality and deterioration, and manage individual configuration information.
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Company information
A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.