We strongly support the realization of telework and DX!
The "LAQSAPO/SS Series" is a CRM developed from the product concept of connecting and energizing customers and our company in support operations, linking representatives ⇔ leaders ⇔ managers, and providing a sense of speed in operations. It allows for detailed status segmentation and is compatible with ITIL-compliant operational management. Additionally, it is equipped with comprehensive reporting and analysis features (expansion tools). Please feel free to contact us if you have any requests. 【Features】 ■ Prevention of oversight through reminder functions ■ A new approach to inquiry responses utilizing a portal site ■ Aggregation of response times for inquiries and service contracts ■ Support for telecommuting *For more details, please download the PDF or feel free to contact us.
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【Function Overview】 ■ Inquiry Management (Ticket Management) ■ Contract Management ■ Knowledge & Information Sharing ■ Customer Feedback ■ Reporting & Analysis ■ Management Functions *For more details, please download the PDF or feel free to contact us.
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【Applicable Business】 ■General support services (such as help desk) *For more details, please download the PDF or feel free to contact us.
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Since our establishment, we have contributed to the development of businesses in a wide range of sectors, including manufacturing, distribution, finance, healthcare, and government, as our customers' "business partner" by utilizing IT. From system integration to support services, we offer proposals with flexible thinking and rich sensibility. Please feel free to contact us if you have any requests.