Unified Management System for Mail Order and E-commerce 'fun order'

Both EC and phone orders are centrally managed from order receipt to shipment. Achieve efficiency in mail-order operations and improve customer service in one package!

■Online (EC) Orders Manage multiple online shops from a single screen. Automatic import of order data via API functionality is also possible. By utilizing automation and sorting features, we achieve improved operational efficiency. *Examples of supported mall carts: Rakuten Ichiba, Yahoo! Shopping, Amazon, au PAY Market, Qoo10, Shop Serve, Color Me Shop, futureshop, makeshop, EC-CUBE, Shopify, Ochanoko Net ■Phone Orders By integrating with CTI, customer information is displayed simultaneously with incoming calls. Order history and past interactions can be checked instantly, leading to standardization of operator tasks and prevention of dependency on specific individuals. ■Centralized Customer Management Orders from multiple stores can be managed as the same customer. Purchase history for each customer can be easily searched and utilized for promotional activities such as DM distribution. ■Integration with Smart Register Supports integration with the iPad POS register "Smart Register." It imports sales data from the register and manages customer purchase history, points, and inventory. Sales from physical stores and online sales can be managed centrally.

Sales Management