[Case Study] Consolidating customer behavior history from different CRMs into Salesforce!
Marketing activities tailored to individual customer statuses have become possible, resulting in an increase in store reservation numbers. Achieved with a no-code data integration tool!
We would like to introduce a case study of "ASTERIA Warp" implemented at Watabe Wedding Corporation. In the company, the customer behavior history registered in each system is important information for customer service in other system-utilizing departments, which required multiple entries of customer behavior history into other systems, leading to increased operational costs. Therefore, this product was introduced. As a result, multiple entries of customer behavior history for each system became unnecessary, significantly reducing operational costs. *For more details, please refer to the PDF document or feel free to contact us.
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basic information
- Industry: Service Industry - Use Case: Data Integration Platform, In-house Development - Integrated Products: Teams, In-house System *For more details, please refer to the PDF document or feel free to contact us.*
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Applications/Examples of results
The data integration tool "ASTERIA Warp" can be used for various purposes without coding. ◎ Data Integration Platform (EAI/ESB) Achieves loosely coupled integration between various systems and services scattered both inside and outside the company. ◎ Master Data Management (MDM) Synchronizes master data scattered across various systems to achieve virtual master data integration. ◎ Data Integration Platform (ETL) Collects and transforms data in various formats from different data sources and quickly inputs it into DWH or BI tools. ◎ Business Automation (RPA) Automates manual tasks such as Excel operations, achieving improved business efficiency and productivity. ◎ Promoting DX: Even with limited budgets and personnel, it is possible for the field to engage in automation of familiar tasks by using no-code business automation tools that do not require programming knowledge. *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Asteria Corporation (renamed from Infoteria in October 2018) develops and sells software and services that connect a wide variety of computers and devices within organizations. Its flagship product, "ASTERIA Warp," is a no-code software that enables data integration between different computer systems and has been adopted by around 10,000 companies (as of August 2023), primarily large and medium-sized enterprises. Additionally, Handbook X is a digital content platform that supports sales activities, collaboration, and follow-up activities. With just a tap on a device, an attractive visual "book" can be created and shared with everyone.
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