A CRM solution that consolidates the experience and know-how that Toshiba has cultivated over many years.
Companies are required to understand their customers through various contact channels and to provide a range of "customer experience values" through products, information, services, and more. T-SQUAREx offers systems that broadly capture customer experiences and support appropriate responses, strongly assisting those on the front lines of customer service.
Inquire About This Product
basic information
Strongly supporting corporate customer contact operations.
Price range
Delivery Time
Applications/Examples of results
https://www.toshiba-sol.co.jp/sol/crm/contents/case.htm
Line up（3）
| Model number | overview |
|---|---|
| Cloud Service-Based Contact Center Solution "T-SQUARE/CT FC Edition" | Supports various types of contact center operations with a focus on user-friendly screen configuration and flexible scalability |
| After-Service Solution "T-SQUARE/AS" | Supports integrated management of after-service operations from customer request reception to work planning and execution |
| Customer Information Integration and Utilization Solution "T-SQUARE/CDi" | Integrates customer information scattered across various systems, supporting visualization, analysis, and business utilization |
Company information
On July 1, 2017, we integrated "Toshiba Industrial ICT Solutions Corporation" and "Toshiba Solutions Corporation" to further accelerate our efforts towards digitalization, and established "Toshiba Digital Solutions Corporation." With the extensive expertise and ICT that Toshiba has cultivated, we aim to become a global business innovator that creates new value together with our customers, and we will strive to meet your expectations.