Automatic voice guidance for emails via phone within an average of 15 seconds, 1480 yen.
Melkor
System, equipment alerts, data logger integration, vaccine freezer temperature monitoring, disaster prevention equipment, website order notifications, surveillance cameras, etc., easy integration via email.
"Melcor" is a cloud voice guidance service that automatically makes phone calls to read out alert emails sent from monitoring tools and other sources. Available for implementation from 1480 yen/month Simply send an email to a dedicated address, and a call will be made within an average of 15 seconds, reading the email content aloud. Easy implementation is possible by just adding the recipient to the alert emails you are currently setting up. When alert emails from system monitoring tools or equipment monitoring tools are sent to a dedicated address, it automatically calls the specified phone number and reads the email content aloud, eliminating concerns about missing emails. 【Features】 ■ Up to 20 phone registrations possible (optionally up to 300 people) ■ Free calls included from 3 to 20 times/month ■ Reads the content aloud with automated voice ■ Fixed text voice guidance is also available ■ Redialing when there is no response, second call, and simultaneous calls to 20 lines are possible ■ Quickly and reliably communicates via phone ■ Voice tests and email tests can be conducted (free) *For more details, please refer to the PDF document or feel free to contact us. *Please try the "Voice Test" and "Actual Email" on our website to see if it reads correctly.
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basic information
【Features】 ■ Do not send unnecessary emails; make phone calls for necessary emails (up to 40 specified in subject and body) ■ If the first phone does not answer, call the second and third phones ■ Make simultaneous calls to multiple phones (up to 20 devices) ■ Do not make calls if the same email is received within a short period ■ Redial function for busy, unavailable, or rejected calls, voicemail detection ■ Function to announce "fixed text" via voice instead of email, read part of the email aloud ■ Automatically translate and speak in the specified language (20 languages) ■ Notify via SMS if the call is not answered ■ Check response results on screen and via email ■ Freely control call times with a shift schedule ■ Confirm the response content of the caller's push button ■ Make multiple calls simultaneously and hang up if someone answers ■ Make a phone call if the same subject email is received a specified number of times within a certain number of minutes ■ Phone calls via API connection ■ Free calls included from 3 to 20 times per month ■ Supports international phone calls to 222 countries * For more details, please refer to the PDF document or feel free to contact us. * Please test the correct reading from the Melcor homepage using "Voice Test" and "Actual Email."
Price information
Super Light: 1,480 yen/month (*) Business Light: 5,980 yen/month (*) Business: 15,000 yen/month (*) (Option for 100 users: 15,000 yen/month) (Option for 300 users: 30,000 yen/month) Vaccine storage: Free (call charges also covered by Melcor) *For annual payment.
Price range
P1
Delivery Time
P1
Applications/Examples of results
【Usage Examples】 ■ System monitoring ■ Equipment monitoring ■ Network monitoring, in conjunction with virus monitoring ■ Vaccine freezer temperature anomaly alerts ■ Server operation monitoring, in conjunction with uptime monitoring ■ Integration with monitoring software for equipment, devices, and data loggers ■ Integration with public camera monitoring for roads, rivers, railways, dams, buildings, etc. ■ Integration with security camera and elevator failure monitoring systems ■ Integration with disaster prevention equipment and safety email notifications ■ Disaster prevention group contact for 300 people ■ API integration with AWS, Azure, and other platforms *For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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Just by sending an email, it will make a phone call and read the body aloud.
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System and Network Monitoring By integrating abnormal notification emails for systems and networks with Melcol, the information will be conveyed quickly and reliably to the responsible personnel.
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【Collaboration with Equipment and Devices】 By enabling emergency alert emails from equipment and devices to trigger phone calls that read the alerts aloud to the responsible personnel, all system monitoring and emergency notifications that were previously done manually are now fully automated! Alerts that may have been missed in emails are now reliably communicated to the responsible personnel by having the phone ring and read the alert content aloud.
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"Collaboration with temperature monitoring and measuring devices" When an abnormality occurs in equipment that must maintain a constant temperature, such as freezers, with Melcor, it is possible to link with monitoring software to notify the responsible person by phone. The simultaneous calling feature allows multiple people to be contacted by phone, mitigating the risk that the responsible person may be unavailable and no one can respond.
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By integrating wearable devices with Melcor, it is possible to send notifications from the wearable device to multiple administrators in the event that a worker, who is working alone, collapses. This creates an environment where employees can perform their tasks with peace of mind.
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【Emergency Contact During Disasters】 Melcor can also be utilized to contact employees during disasters and emergencies. Depending on the options, it is possible to reach up to 300 people simultaneously. You can also check the list of who answered or did not answer the phone, making it useful for confirming the safety of employees.
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By linking with the homepage, if you connect the email that notifies online orders from the homepage to Melcol, it will be possible to immediately inform the responsible person by phone when an order comes in. This eliminates troubles such as missing order emails and delays in product delivery.
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[Monitoring Weather Information] Melcor allows for settings such as "if the same subject email is received ◯ times within ◯ minutes, call the responsible person," so even if regular emails about abnormal weather information are received, notifications can be configured to only alert at the timing when action from the responsible person is needed.
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Mercol is used in various other situations as well.
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Download All Catalogs![Overview document for the 'Melcor' service that conveys emergency contact emails via [phone (automated voice)] - just send an email to make a phone call and have it read aloud by automated voice.](https://image.mono.ipros.com/public/catalog/image/01/ddc/610510/IPROS17297516366854848244.jpeg?w=120&h=170)
Company information
Tower Heart Solutions Inc. is not a large company that can innovate society, but each of our employees strives every day to aim for the top in the IT world in terms of customer evaluation and satisfaction. Please leave it to us.