A comprehensive support service for local governments to create services that exceed citizen expectations!
The "Mailing Cross Contact Center" provides a comprehensive service for local governments, offering everything from application encouragement to inquiry support, aimed at improving citizen satisfaction. Managing vendors for each purpose can be a significant burden for local government officials, often encroaching on their core responsibilities. Our company manages all aspects of the contact points between local governments and citizens, including window services, document dispatch, telephone responses, and various application receptions, from design to actual operation, providing a more visible outcome for local government officials. 【Flow until service implementation】 ■ Hearing and preliminary cost estimate ■ Quotation ■ Formation of construction team and detailed operational alignment ■ Operator training ■ Start of operations *For more details, please refer to the PDF document or feel free to contact us.
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basic information
We solve problems like this: <Dispatching various application forms, phone support, application reception> ■ Application encouragement ■ Application reception ■ Incoming response calls ■ Handling application deficiencies ■ Progress management *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Purpose】 ■ For municipalities *For more details, please refer to the PDF document or feel free to contact us.
Company information
Our company provides high-quality services to client companies with the operational know-how and capabilities cultivated through our back-office operations. We will maximize the total solutions and knowledge of the Altius Link Group to support our clients' future with assured quality.