[IT System Implementation Case] Home Care Company A

Accelerating gentle caregiving! Introducing cases where communication via phone and fax has drastically decreased.

We would like to introduce a case study of the implementation of an "IT system" at Company A in the home care industry. The company had been managing schedules with handwritten ledgers, making it difficult to respond flexibly to changes in plans. This resulted in spending a lot of time on administrative tasks unrelated to caregiving, leading to poor operational efficiency and often long working hours. After the introduction of the IT system, information was centralized, allowing for the aggregation of documents and data, which significantly improved operational efficiency. By moving the system to the cloud, it became possible to access necessary information from outside the company, greatly reducing communication via phone and fax, and contributing to a reduction in working hours. [Implementation Effects] ■ Documents and data were aggregated, significantly improving operational efficiency. ■ By converting handwritten customer ledgers into a database, managing customer information became easier. ■ The ability to provide detailed services improved customer satisfaction. ■ Access to necessary information from outside the company was enabled. *For more details, please refer to the PDF document or feel free to contact us.

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