Support for improving new revenue through "accurate" and "speedy" after-sales service utilizing 3D data!
In recent times, there has been a shift from "selling things" to "selling experiences," and attention is being drawn to after-sales service following product sales. However, in Japan, there are still few companies that focus on after-sales service. In the future, after-sales service for products sold globally will become essential. Furthermore, these services must be carried out quickly and accurately with localities that have language barriers and time differences. The 3D web parts catalog 'CATALOGcreator,' which utilizes 3D design data, displays highly visible 3D models, allowing users to intuitively check and select replacement parts across language barriers, thus preventing incorrect orders. Additionally, traditional paper parts catalogs become outdated and unusable after a few years, but with a web parts catalog utilizing 3D data, it can be updated to the latest information simply by replacing the data. The sale of parts for globally distributed products leads to significant revenue and sets a company apart in the competitive landscape of product sales. *For more details, please refer to the PDF document or feel free to contact us.*
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Digital Comprehensive Printing Co., Ltd. has been developing its business under the banner of "the fusion of printing and information processing technology (ICT)" since its establishment in 1952. Leveraging the information utilization technologies (printing development and ICT development) that we have cultivated over the years, we provide solutions suitable for our customers that integrate printing and ICT, including not only traditional paper printing but also digitized catalogs and manuals, website production, 3D content, and AR, all with even shorter delivery times and higher quality.