[Case Study on Problem Solving] The rented construction machinery broke down. Whose responsibility is it?
When a machine was damaged during the rental of heavy machinery and construction equipment, it was difficult to determine whether it was due to a deficiency at the time of lending or the customer's lack of maintenance.
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Construction machinery and heavy equipment rental business Field service
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Our company is an innovative medium-sized enterprise born in Germany and a leading supplier of solutions for the diagnosis and condition monitoring of hydraulic systems worldwide. We developed the test point "MINIMESS" that enables the diagnosis of operating hydraulic systems faster than anyone else in the world. Since then, we have offered a wide range of various sensors necessary for hydraulic equipment, as well as measurement devices and handheld loggers that simplify measurement, starting with fittings and hoses connected to MINIMESS. We quickly developed measurement devices that can handle CAN signals. Since we can handle not only analog signals but also digital signals and CAN signals, complex measurements of multiple parameters can be easily achieved. For predictive maintenance, anomaly detection, and predictive diagnostics, which have recently gained attention, our oil quality sensors and measurement devices can easily measure, record, and analyze the necessary data. Hydrotechnik provides customers with high-quality "Made in Germany" products. We aim to build long-term fair business relationships with our customers and guarantee excellent service and solutions to our customers' challenges according to measurement technology.