We are offering a handbook that describes the changes in the relationship between "consumers" and "healthcare companies" based on a survey of over 12,000 people!
The complex relationship between consumers and healthcare companies has changed significantly over the past two years. A Salesforce survey of 12,000 healthcare consumers worldwide highlights the importance and impact of increasing consumer trust, the factors that contribute to building trust, and the changes brought about by healthcare and life sciences organizations. [Handbook Contents] ■ Disruption in Healthcare ■ Satisfaction and Engagement Driven by Consumer Trust ■ Characteristics of Trusted Healthcare Companies ■ The Journey to Enhance Trust Across Healthcare and Life Sciences ■ Appendix - Subscriber Opinions on Insurance Companies - Patient Opinions on Healthcare Institutions - Patient Opinions on Pharmaceutical Companies - Consumer Opinions on Medical Device Manufacturers *For more details on the handbook, please refer to the "PDF Download."
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For details of the handbook, please refer to "PDF Download."
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For details of the handbook, please see "PDF Download."
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Download All Catalogs![[Data] 2nd Edition Customer Trends in the Healthcare Industry](https://image.mono.ipros.com/public/catalog/image/01/d62/638009/IPROS31357592650342003180.jpeg?w=120&h=170)
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Salesforce is the global leader in customer relationship management (CRM) that brings companies and customers closer together in an era of accelerating digitalization. We support deeper connections between the manufacturing industry and customers with a unified digital experience across the entire value chain. Enhance business agility with the No. 1 CRM for manufacturing, "Manufacturing Cloud," and achieve detailed virtual sales activities, collaboration between sales and operations, and centralized forecasting.