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  6. Case study of introducing video manuals (Standardization and efficiency in training store staff)

Case study of introducing video manuals (Standardization and efficiency in training store staff)

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last updated:Mar 22, 2022

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Contributing to the improvement of service quality for customers! Video production service employee training.

**[Introduction]** Business Description: Food service industry, various facility food services, delivery, etc. Number of Employees: Approximately 6,500 **<Challenges>** - There was significant variation in the understanding of the training procedures for staff leaders assigned to each store, making it difficult to thoroughly educate staff, which resulted in inconsistencies in the service provided to customers. - High turnover of employees placed a heavy burden on the training of staff leaders. **<Implemented Actions>** - Production of video manuals and the introduction of a distribution system, along with operational support. **<Effects>** - By breaking down tasks into finer details and visualizing service rules through videos, we were able to standardize the quality of education for each staff member and improve the efficiency of training. **<Key Points>** - The large number of locations and unlimited user registrations, along with detailed proposals for training planning and operational methods, were highly evaluated, leading to successful implementation and results. *For more details, please download the PDF from the link below or feel free to contact us.*

    Image Processing
7a93cd32aa0743715e483e9b70241ec4.jpg

Case study of introducing video manuals (Standardization and efficiency in training store staff)

7a93cd32aa0743715e483e9b70241ec4.jpg
7a93cd32aa0743715e483e9b70241ec4.jpg
  • Related Link - https://www.ipros.jp/product/detail/2000610243

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【Features】 ■ Original Video Production - Conduct interviews and shoot on-site at your company's factory or store - Create original video teaching materials that incorporate your company's rules and work standards for high comprehension ■ Video Distribution Management System - Distribute video teaching materials simultaneously to locations nationwide via the network - Easy to operate and manageable by anyone ■ Support for Video Education Operations - Propose methods for deploying video education and evaluation tools tailored to employee training goals - Make educational status and outcomes visible *For more details, please download the PDF or feel free to contact us.

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【Target Examples】 ■New Employees ■Temporary Employees ■Contract Employees ■Foreigners *For more details, please download the PDF or feel free to contact us.

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