Case studies of introducing video manuals (utilization for skill transfer)

Contributing to the efficient education of national skilled workers! Video production employee training.

【Introduction】 "Food and machinery trading company, sales of contents for beverage vending machines, café server business, etc." Number of employees: Approximately 1,500 <Challenges> - Although we are expanding the sales of commercial coffee equipment to nationwide retailers, the number of installations has increased, leading to a nationwide shortage of skilled technicians who can perform maintenance. <Actions Taken> - Production of video manuals and implementation of a distribution system, along with operational support. <Effects> - Maintenance methods were converted into videos and distributed to staff at various locations through the distribution system. We were able to increase the number of skilled technicians to 100 within about a year. - The operation was simple, with minimal burden on instructors, allowing for efficient training. <Key Points> - The operational plan to increase skilled technicians was accurate, enabling a systematic response. - Moving forward, we would like to provide the same video manuals to other stores to enable their employees to perform maintenance as well. *For more details, please download the PDF from the link below or feel free to contact us.

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