[SyncTrustIM Case Study] Improvement of Account Management for Multiple Group Companies
Reduced the time spent thinking of addresses following cumbersome rules! An example of workload reduction.
"SyncTrust IM" is an ID and account management solution that automates and streamlines business operations. Company F in the service industry has many group companies and a large number of users to manage, which made account management tasks busy, but they faced the problem of not being able to secure enough personnel for the tasks. Therefore, they implemented our product. This allowed them to manage with fewer personnel, and by appointing administrators for each group company, they were able to reduce the workload. [Case Overview] ■ Implemented Product: SyncTrust Identity Manager ■ Number of Users: Approximately 1,900 ■ Integrated Systems - Active Directory (Windows Server 2008) - G Suite - Core System *For more details, please refer to the PDF document or feel free to contact us.
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【Summary of Other Cases】 ■Challenges and Issues Before Implementation - Account management tasks are busy, but securing personnel for response is difficult. - While using G Suite for email and groupware, each group company has a separate domain, making address issuance and management cumbersome. - Changing folder access rights, stopping and reusing emails during leave of absence and return to work is tedious as it requires operations across different systems, leading to many mistakes. ■Effects After Implementation - Management can be done with fewer personnel, and by appointing administrators for each group company, the workload has been reduced. - Email addresses can be automatically created for each group company and assigned to users. - Time spent thinking about addresses in accordance with previously cumbersome rules has been reduced. - Even with frequent user transfers and leaves of absence, permissions can be automatically adjusted to match the new location, making it easier to resume system use according to the schedule of leave and return. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company has earned strong trust and high evaluation from our customers by providing ID integration management, an IT solution for managing people. With our fully in-house developed ID integration management solution as the flagship, we support our customers in solving their challenges with a comprehensive lineup that helps reduce operational burdens and strengthen information security measures.