[Case Study] New Era successfully develops AMR specifically for the medical field.
New Era Use Case
New Era AI Robotic Inc. has successfully developed a medical field-specific AMR in collaboration with Intel and ADLINK.
The healthcare system is an invaluable asset to modern society, but there has been little technological effort to address the impending shortage of healthcare workers and to alleviate their physical and mental stress. Since the outbreak of the novel coronavirus in 2020, hospitals have been under excessive strain and are on the brink of collapse; however, the development of autonomous mobile robots (AMRs) to meet various medical needs is progressing. Taichung Veterans General Hospital has successfully used AMRs for the non-contact transportation of large surgical medical equipment in collaboration with New Era AI Robotic Inc. (N.ERA) and ADLINK, eliminating the delivery burden on medical staff and achieving a reduction of 5,000 hours of labor annually. Therefore, Taichung Veterans General Hospital first introduced AMRs to reduce labor costs associated with time-consuming repetitive tasks. The hospital, which was considering the introduction of AMRs, realized that the most labor-intensive task for the medical group was the delivery of heavy surgical instruments and equipment. In this regard, N.ERA examined the issue with the expectation that automating repetitive tasks in the hospital would allow healthcare workers to focus on other emergencies and responsibilities, and developed a meticulous plan.
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Once the goals were clarified, the next step was to implement customer-oriented customization. First, N.ERA digitized the hospital's operational procedures and then developed compatible software applications for the AMR. With a single click, the AMR proceeds to the operating room, completes the delivery, and automatically returns to the instrument room. The operation of the AMR is simple and is 100% compatible with the hospital's operational procedures. Secondly, the AMR needed to be adjusted to function appropriately and safely in the hospital environment. The actual width of the corridors at Taichung Veterans General Hospital is only 80 cm, which is quite narrow. In busy corridors, collisions are unavoidable. Keeping this potential issue in mind, it was necessary to address the identification of hazards or risk assessment methods early in the design process to reduce the likelihood of collisions. N.ERA fine-tuned the algorithms to ensure that the AMR could adapt quickly and flexibly to the new environment. New elements such as light detection and ranging (LiDAR), 3D cameras, and ultrasound have maximized the AMR's obstacle avoidance capabilities.
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