Solve maintenance site challenges with remote support smart glasses!
InfoLinker3・LinkerWorks
Remote support for on-site supervisors and maintenance workers through video calls, and work management using work history stored in the cloud.
An industrial smart glasses solution that accelerates DX in maintenance sites! By providing work support through video calls between remote maintenance workers and managers, we can elevate the skills of maintenance workers to the same level as experienced professionals. Since tasks can be performed while confirming work procedures, it helps prevent mistakes and allows for the recording of work results as a history. ● Industrial Smart Glasses "InfoLinker3" These are Japanese-made industrial smart glasses equipped with 4G LTE communication capabilities. They feature communication via 4G LTE, dust and water resistance, hands-free operation through voice commands, and long hours of use with battery replacement during operation, incorporating the necessary functions for industrial use. ● Remote Support Software "LinkerWorks" This is remote support software implemented in the smart glasses. It includes features necessary for remote support, such as a painting function during video calls, remote control of the smart glasses, group call functionality for multiple users, the ability to save work history by following work instructions, capturing photos and videos in offline mode, and viewing data stored on the device.
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basic information
**Industrial Smart Glasses: InfoLinker3** ● Equipped with LTE Communication Function The device is equipped with LTE communication capabilities, allowing for communication using 4G LTE even in work sites and outdoor environments where a wireless LAN cannot be established. ● Long Operating Time It achieves long operating times through battery replacement during use. ● Voice Command Operation Voice command operation by the wearer allows for hands-free operation, ensuring that it does not interfere with on-site work. ● Dust and Water Resistant It has dust and water resistance equivalent to IP65, making it usable even in sudden rain during outdoor use. **Remote Support Software: LinkerWorks** ● Work Support It enables remote support through video calls, monitoring of the worker's perspective, and information sharing via painting and screen sharing functions. ● Work Navigation By creating work manuals tailored to the business and performing tasks according to these manuals, work history is automatically saved, allowing managers to check work progress in real-time. ● Work Recorder It is possible to capture and record work videos from the worker's perspective and save them on the smart glasses device. ● Work Files Data stored within the device can be viewed.
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Applications/Examples of results
● Hands-free operation with voice commands In maintenance environments, it is possible to operate machines and use tools hands-free with voice commands, ensuring that work is not interrupted. ● Maintenance according to work processes Workers can progress through tasks according to pre-established work processes created by the manager, automatically saving evidence of the work performed. ● Receiving instructions from remote supervisors while observing site conditions Maintenance workers equipped with smart glasses can connect in real-time with remote work managers and supervisors, allowing them to accurately issue instructions while viewing the site conditions through the worker's perspective camera. ● Real-time confirmation of work status from a distance It is possible to check the work status and leave evidence in areas accessible only to workers. For example, in an automobile dealership, mechanics can conduct sales while confirming the condition of vehicles in real-time with salespeople and customers, allowing both customers and salespeople to efficiently assess and make decisions about the situation.
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Company information
We are a company that consistently plans, develops, and manufactures hardware for wearable devices (smart glasses) and remote assistance software. While the evolution of AI is accelerating, there will always be workplaces that require human presence. We aim to create an environment where all field workers can work efficiently, comfortably, safely, and with enjoyment through the use of wearable devices and smart glasses. We will transform the future of workplaces from a human-first perspective and achieve harmony between technology and humans. Please feel free to consult us about field challenges, smart glasses, and wearable devices.