Tube Printer Online Help: Frequently Asked Questions (Q&A)
Q: Question What should I do if the printer breaks down? A: Answer If repair or overhaul is necessary, we will take the main unit for servicing. In that case, we will provide a replacement unit at no cost for the loan of the replacement unit. *Please note that the return shipping cost for the replacement unit will be borne by the customer. Please consult the dealer from whom you purchased the product or your sales representative. 【Repair Service Flow】 1. Inquiry 2. Delivery of replacement unit 3. Shipment of the unit for repair 4. Confirmation of repair areas and estimate 5. Repair request 6. Repair implementation 7. Receipt of repaired unit 8. Return of replacement unit If you cannot find the answer, please contact us.
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【Reference Page】 https://www.mibudenki.co.jp/mpp/help/?blog=906
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At Mibu Electric Manufacturing Co., Ltd., we have continued our business together with customers who support social infrastructure in the fields of power distribution equipment, control devices, and industrial machinery. We feel a heavy responsibility and pride in participating, albeit modestly, in business activities that contribute to social development, making people's lives more convenient, safer, and richer.